Jessica Pierce
Lakeville,MN
Summary
Detail-oriented finance professional adept at managing comprehensive bookkeeping and financial reporting. Skilled in independently overseeing complex financial operations, ensuring accuracy in transactions, and fostering collaboration across teams to support organizational financial goals.
Overview
7
7
years of professional experience
Work History
Operational Finance Manager
FH Management
Austin , Texas
02.2025 - Current
- Independently oversee day-to-day financial operations, including accounts payable, accounts receivable, invoice processing, vendor financial reporting, and reconciliation.
- Manage the coding, processing, and submission of invoices through Bill.com, ensuring all prior-week invoices are accurately entered and submitted by established deadlines.
- Partnered with external accounting teams and RSH accountants on AP/AR activities, ensuring timely follow-up on unpaid invoices, accurate statement reconciliation, and adherence to month-end close requirements.
- Review monthly P&L and General Ledger activity to ensure invoices, expenses, and financial transactions are accurately recorded and accounted for.
- Prepared and maintained weekly sales and monthly vendor financial reports, consolidating sales data, gift card invoices, vendor rent calculations, and related financial documentation for comprehensive analysis.
- Coordinate month-end reporting with MEP, providing final inventory counts and supporting documentation required for the monthly financial close.
- Coordinate payroll processes by reviewing tips, calculating event tips, preparing payroll spreadsheets, documenting adjustments, and reviewing payroll reports for accuracy prior to approval.
- Manage 8 different vendor financial communications, including requesting sales reports, reviewing gift card liabilities, Creating and Submitting invoices for payment, and coordinating required documentation.
- Serve as the primary point of contact for financial and administrative processes, maintaining ownership of critical recurring deadlines and ensuring accurate and timely completion.
Operations Manager
FH Management
Austin, Nevada
10.2024 - 02.2025
- Developed and implemented process improvements for operational efficiency.
- Managed daily operations to ensure smooth workflow and efficiency.
- Oversaw staff scheduling and resource allocation across multiple departments.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding, and training.
- Coordinated employee scheduling, conducted training sessions, and maintained inventory control processes.
- Collaborated with cross-functional teams to resolve operational issues promptly.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and company policies consistently.
Bartender
Independently Employed
03.2020 - 10.2024
- Served high customer volumes during special events and peak hours, enhancing guest satisfaction and experience.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Fostered positive work environment through effective teamwork and clear communication with colleagues.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations to support safe operations.
Bartender
Longhorns Steakhouse
09.2022 - 06.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained presentable and well-stocked bar to meet customer demands.
- Opened and closed bar per established procedures, ensuring shift readiness.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Addressed guest concerns promptly, resolving issues to improve overall experience.
Education
No Degree - Accounting
Austin Community College
Austin, TXSkills
- Time management
- Financial reporting
- Attention to detail
- Problem solving
- Time management
- Multitasking Abilities
- Effective communication
- Customer relations
- Multitasking Abilities
Timeline
Operational Finance Manager
FH Management
02.2025 - Current
Operations Manager
FH Management
10.2024 - 02.2025
Bartender
Longhorns Steakhouse
09.2022 - 06.2024
Bartender
Independently Employed
03.2020 - 10.2024
No Degree - Accounting
Austin Community College