JESSICA PINALES
Dumas,USA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Firewatch
Peak Mechanical
Port Arthur, TX
03.2026 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Firewatch
Petrochem Field Services
Beaumont, TX
02.2026 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- I have experience with Firewatch, hole watch, and bottle watch. Worked for refinery.
- I also worked in the tool room as an assistant.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Lead Front Desk Coordinator
Quality Inn
Dumas, TX
05.2022 - 08.2025
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Trained and mentored new front desk staff on hotel policies and customer service standards.
- Enhanced guest satisfaction through effective problem resolution and personalized service.
- Coordinated scheduling for staff shifts, optimizing coverage during peak periods.
- Implemented standard operating procedures to improve efficiency in daily front desk tasks.
- Maintained accurate records of guest transactions and special requests in property management system.
- Collaborated with housekeeping and maintenance teams to ensure guest room readiness and quality standards.
- Assisted in the creation of marketing materials that highlighted hotel services and offerings, leading to increased awareness among potential guests and subsequent revenue growth.
- Organized staff schedules to optimize coverage during peak hours while adhering to budgetary constraints.
- Ensured compliance with all safety regulations and hotel policies, maintaining a secure environment for guests and staff members alike.
- Developed strong relationships with clients through attentive service, resulting in repeat business and positive reviews.
Caregiver
Elara Healthcare
Dumas, TX
02.2024 - 03.2025
- Provided compassionate care to clients, ensuring comfort and safety during daily activities.
- Assisted patients with personal hygiene, grooming, and mobility support to promote independence.
- Developed individualized care plans based on patient needs and preferences for enhanced quality of life.
- Collaborated with healthcare professionals to monitor patient progress and adapt care strategies as needed.
- Implemented medication management systems to ensure timely administration and adherence to prescriptions.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
QA Lab Technician
Continental Carbon
Sunray, TX
06.2023 - 08.2024
- Conducted routine laboratory tests to ensure product quality and compliance with industry standards.
- Operated and maintained analytical equipment, ensuring precision and reliability in test results.
- Collaborated with cross-functional teams to troubleshoot issues and improve testing methodologies.
- Documented test procedures and results systematically to maintain accurate records for regulatory compliance.
- Analyzed data from experiments, interpreting findings to support research and development initiatives.
- Implemented safety protocols within the laboratory to enhance workplace safety and reduce risks.
- Trained new technicians on laboratory procedures, promoting knowledge sharing and operational efficiency.
- Assisted in developing standard operating procedures for improved laboratory workflows and consistency in processes.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
Education
Associate of Science - Psychology
Amarillo College
Amarillo, Texas12.2019
High School Diploma - General
Dumas High School
Dumas, Texas05.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Timeline
Firewatch
Peak Mechanical
03.2026 - 03.2026
Firewatch
Petrochem Field Services
02.2026 - 02.2026
Caregiver
Elara Healthcare
02.2024 - 03.2025
QA Lab Technician
Continental Carbon
06.2023 - 08.2024
Lead Front Desk Coordinator
Quality Inn
05.2022 - 08.2025
Associate of Science - Psychology
Amarillo College
High School Diploma - General
Dumas High School