Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Timeline
Generic

Jessica Pinkney

Houston,TX

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Records Legal Assistant

Amaro Law Firm
05.2023 - Current
  • Request medical and billing records with affidavits from various providers that the clients have seen.
  • Review medical and billing affidavits for completion and ascertaining deficiencies.
  • Follow up with providers for updates and collection of medical and billing records.
  • Pay for records invoicing, add them as a case expense to Needles, and create a Due to Firm.
  • Utilized medical provider portals such as Chartswap, Kava Health Management, Vital Charts, Healthmark Group, Ciox, Verisma, and a host of others.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Provided valuable training and support to junior staff members as needed, fostering collaborative work culture that promoted professional growth for all team members.

Health Information Management Specialists

Centerwell Senior Primary Care
02.2022 - 05.2023
  • Validated requests and authorizations for release of medical information.
  • Sent third party records requests to company's third party vendor for release of records.
  • Request continuity of care records from hospitals upon patients discharge.
  • Answer telephone calls regarding medical record questions.
  • Scan documents gathered from provider’s office or front office clerk.
  • Provided exceptional customer service when addressing patient inquiries about their medical records.
  • Contributed to organizational readiness during audits by maintaining accurate, up-to-date documentation of all health information management practices.
  • Improved patient data accuracy by meticulously reviewing and validating medical records and diagnoses.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Upheld HIPAA regulations and standards for protecting patient information.

Clinic Coordinator

Baylor College of Medicine
07.2015 - 12.2021
  • Completed DME, title 19, diabetic, and medical supply forms for all physicians and physician assistant.
  • Open cases with patients' insurance companies to complete prescription prior authorizations.
  • Upload medical records into to patient’s Epic EMR via media import.
  • Alert pharmacies of prior authorization approvals and denials.
  • Create telephone encounters through Epic EMR for all documents received through fax, mail, or via patient drop off.
  • Gather and provide clinical notes and records as needed for medical, dental, and surgical pre-op clearances.
  • Created a color-coding system to determine what documents were coming in through fax and for which physician the document belonged.
  • Process expenses in Concur.
  • Assisted in hiring new clinic staff members, conducting interviews and evaluating candidates based on skills and cultural fit within the team dynamic.
  • Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
  • Facilitated process improvement meetings to discuss goals, challenges, and best practices for continued improvement in patient care quality.
  • Assisted with documenting clinic activities and updated medical records.

Education

Professional Coding -

MedCerts
Online
08.2024

Medical Assistant Diploma - Medical Assisting

Southwestern Professional Institute
Houston, TX
06.2003

Skills

  • Fast Learner
  • Legal Document Preparation
  • Task Prioritization
  • Exceptional telephone etiquette
  • Legal Terminology
  • Attention to Detail
  • Effective Multitasking
  • Database Searching
  • Deadline Monitoring
  • Employee Training
  • Trial Preparation Assistance
  • Microsoft Office
  • HIPAA Compliance Knowledge
  • Clinical Documentation
  • Adaptability to Change
  • Data Entry
  • Medical Terminology
  • Medical Records Management
  • eClinical Works
  • ICD-10 Coding
  • Medical Release of Information ROI processes
  • Billing Statements
  • Epic Systems
  • Cross-Functional Communication
  • File Organization

Certification

  • Certified Medical Assistant Certification
  • BLS Certified

Leadership Experience

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.

Timeline

Medical Records Legal Assistant

Amaro Law Firm
05.2023 - Current

Health Information Management Specialists

Centerwell Senior Primary Care
02.2022 - 05.2023

Clinic Coordinator

Baylor College of Medicine
07.2015 - 12.2021

Professional Coding -

MedCerts

Medical Assistant Diploma - Medical Assisting

Southwestern Professional Institute

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Jessica Pinkney