Jessica Pita
LANCASTER,CA
Summary
I am currently attending phlebotomy school and looking for an opportunity to begin my career in healthcare. I am a hardworking, dependable, and caring person who enjoys helping others. My experience as a manager and cook has helped me develop strong customer-service, communication, teamwork, and leadership skills. I am willing to learn, follow instructions, and work hard to provide patients with respectful and professional care
Overview
7
7
years of professional experience
Work History
Manager
Rubio’s coastal girl
LANCASTER
05.2023 - Current
- Delivered friendly and professional customer service in high-volume environment.
- Led and supported team members to ensure smooth daily operations.
- Assisted customers by addressing inquiries and resolving concerns effectively.
- Delegate responsibilities and help maintain efficient workflow.
- Train and guide employees on workplace procedures and service expectations.
- Maintain a clean, organized, and safe work environment.
- Communicate effectively with customers, coworkers, and management.
- Demonstrate reliability, leadership, and the ability to remain calm under pressure.
Cook/shift leader
El Pollo Loco
LANCASTER, CA
01.2020 - 05.2023
- Prepared food while following company procedures and safety standards.
- Maintained cleanliness and sanitation in food preparation areas.
- Worked efficiently during busy periods while maintaining attention to detail.
- Collaborated with team members to complete daily responsibilities.
- Followed instructions and procedures consistently.
- Managed multiple tasks in a time-sensitive environment.
- Demonstrated dependability, teamwork, and a strong work ethic.
Education
Phlebotomy
CALRegional
LANCASTER, CA 08.2026 - 08.2026
Skills
- Customer service
- Professional communication
- Team leadership and collaboration
- Attention to detail
- Organization
- Working in fast-paced environments
- Following procedures and safety standards
- Maintaining cleanliness and sanitation
- Problem-solving
- Dependability and punctuality
Timeline
Phlebotomy
CALRegional
08.2026 - 08.2026
Manager
Rubio’s coastal girl
05.2023 - Current
Cook/shift leader
El Pollo Loco
01.2020 - 05.2023