JESSICA PITTS
El Dorado,AR
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. When counting cash to balance the cash drawer, be meticulous and quick. Efficient at accurately and quickly processing payments. Good listening skills combined with a detail-oriented and attentive nature. Provide unrivaled support to effectively drive customer loyalty. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wal-Mart Associate
Wal-Mart
10.2023 - 03.2024
- Provided product price information to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
CNA - Certified Nursing Assistant
Hudson Memorial Nursing Home
09.2023 - 11.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Sales Representative
Premium Retail Services
04.2022 - 10.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Used customer insights to develop innovative sales strategies to increase sales.
Cashier
Dairy Queen
05.2017 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Applied Science -
South Arkansas Community College
05.2023
High School Diploma -
El Dorado High School
05.2018
Skills
- Customer direction
- Excellent verbal communication
- Cash drawer balancing
- Customer service
- Cash Handling
- Credit card authorizations
- Decision-Making
- Heavy lifting
- Typing
- Organizational skills
- Cash handling
- Front desk
- Attention to Detail
- Computer Skills
- Vital signs monitoring
- Compassionate communication
- Reliable team player
- Collecting vital signs
- Adaptable
Certification
- Driver's License, 07/01/21, 09/01/28
- CPR Certification
Timeline
Wal-Mart Associate
Wal-Mart
10.2023 - 03.2024
CNA - Certified Nursing Assistant
Hudson Memorial Nursing Home
09.2023 - 11.2023
Sales Representative
Premium Retail Services
04.2022 - 10.2022
Cashier
Dairy Queen
05.2017 - 10.2021
Associate of Applied Science -
South Arkansas Community College
High School Diploma -
El Dorado High School