Jessica Plascencia
Summary
Results-driven medical esthetician specializing in advanced laser and microneedling treatments. Proven expertise in conducting comprehensive skin assessments and developing customized treatment plans to achieve superior outcomes for clients. Committed to delivering exceptional service and maintaining the highest standards of safety and care in a clinical environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Medical Aesthetician
Lifesculpt
Mokena
02.2025 - Current
- Administered InMode Morpheus8 and other advanced RF microneedling treatments to address patient concerns, including skin laxity, texture irregularities, and acne scarring.
- Provided expert pre- and post-treatment guidance on skincare regimens, educating clients on best practices for optimal healing and outcomes.
- Utilized electronic health records for accurate documentation of client progress.
- Participated in continuing education to stay updated on industry trends and techniques.
- Attended trade shows and conferences related to aesthetics field.
MEDICAL AESTHETICIAN & SPA COORDINATOR
RiverOne MedSpa
01.2024 - Current
- Performed medical-grade treatments, including chemical peels, Hydrafacials, dermaplaning, and laser hair removal.
- Educated clients on post-treatment care and skin health maintenance.
- Assessed clients' medical history and conducted thorough skin assessments and consultations to create personalized treatment plans prior to starting treatment.
- Documenting patient history, treatment details, and progress in medical records.
- Created marketing plans to promote the medical spa's services, products, and special offers.
- Oversaw inventory management for skincare products and supplies.
- Handled busy schedules and stayed on top of key sales quotas.
CUSTOMER CARE ADVOCATE
Gateway Foundation
10.2020 - 09.2022
- Delivered treatment options, services, and levels of care for 15 locations while employing consultative and solution based techniques for those seeking substance abuse and mental health treatment
- Assisted and guided patients in understanding individual rights and responsibilities regarding care
- Entered timely and accurate data into electronic medical records to communicate member needs
- Respond to patient concerns and questions with compassionate and knowledgeable service
MEMBER SERVICE SPECIALIST
Lifetime Fitness
10.2016 - 06.2020
- Offered strong customer service skills, keeping customers satisfied and increasing member retention
- Anticipate member needs and interests by recommending products, programs, and services appropriately
- Articulated an extensive knowledge of company programs, services, and products
- Maximized member retention by building rapport with past, present, and future clients
- Worked effectively under high-pressure customer service environment
Education
Licensed Esthetician -
University of Aesthetics And Cosmetology
IL08.2023
Skills
- Microneedling/collagen induction therapy
- IPL and laser hair treatments
- Skincare product knowledge
- Patience and attention to detail
- Time management
- Client education and communication
- Consultative sales strategies
Certification
- Certified Laser Technician and Microneedling Certification (Inmode 2025)
- TempSure Envi Operator Certification (Cynosure 2025)
Timeline
Licensed Medical Aesthetician
Lifesculpt
02.2025 - Current
MEDICAL AESTHETICIAN & SPA COORDINATOR
RiverOne MedSpa
01.2024 - Current
CUSTOMER CARE ADVOCATE
Gateway Foundation
10.2020 - 09.2022
MEMBER SERVICE SPECIALIST
Lifetime Fitness
10.2016 - 06.2020
Licensed Esthetician -
University of Aesthetics And Cosmetology