Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Platte

Wausau,WI

Summary

Dynamic and innovative professional with a proven track record at Nationwide and as the Owner/Operator of Picasso's Plate Catering. Excelled in data management, client relations, and team collaboration. Demonstrated exceptional organizational skills and adaptability, driving efficiency and exceeding client expectations. Expert in database management and effective communication, ensuring project success and operational excellence.

Overview

21
21
years of professional experience

Work History

Claims Assistant (Business Information Technician)

Nationwide
08.2016 - Current
  • Data Management: Retrieve, organize, and analyze data for claims handling.
  • Project Participation: Engage in special projects and teams.
  • Operations Analysis: Identify solutions for daily operations.
  • Information Security: Maintain data securely in internal systems.
  • Adaptability: Continuously learn to support adjusters and managers.
  • Collaboration: Communicate effectively to contribute to team success.
  • Standardization: Create a manual of standard operating procedures.
  • Reporting: Develop and maintain custom reports for internal analysis.

Picasso's Plate Catering

Self Employed
06.2004 - 08.2013

Job Title: Owner/Operator - Catering Company

Job Summary:

As the owner and operator of a catering company, I oversaw all aspects of the business, from menu planning and food preparation to client relations and event execution. This role required a blend of culinary expertise, business acumen, and exceptional organizational skills to ensure the successful delivery of catering services for various events.

Key Responsibilities:

  • Menu Planning & Development: Design and create diverse menus tailored to client preferences, dietary restrictions, and event themes.
  • Food Preparation & Presentation: Prepare high-quality meals and ensure appealing presentation for events ranging from small gatherings to large functions.
  • Client Relations: Build and maintain strong relationships with clients, understanding their needs and providing personalized service to exceed their expectations.
  • Event Coordination: Plan and execute catering services for events, including logistics, staffing, and on-site management to ensure smooth operations.
  • Business Management: Handle administrative tasks such as budgeting, invoicing, and inventory management to maintain profitability and efficiency.
  • Marketing & Sales: Promote the catering business through various marketing channels, including social media, networking, and community engagement to attract new clients.
  • Staff Training & Supervision: Recruit, train, and supervise staff to ensure high standards of service and food quality.
  • Compliance & Safety: Ensure all food safety regulations and health standards are met, maintaining a clean and safe working environment.

Skills & Qualifications:

  • Culinary Expertise: Strong background in cooking and food preparation, with the ability to create diverse and appealing menus.
  • Business Acumen: Understanding of business operations, including financial management, marketing, and customer service.
  • Organizational Skills: Ability to manage multiple tasks and events simultaneously, ensuring attention to detail and timely delivery.
  • Interpersonal Skills: Excellent communication and customer service skills to build rapport with clients and manage staff effectively.
  • Creativity: Innovative approach to menu design and event planning to provide unique and memorable experiences for clients.
  • Problem-Solving: Ability to handle unexpected challenges and find effective solutions to ensure successful event execution.



Education

Bachelor of Arts - Psychology

Virginia Commonwealth University
Richmond, VA

Skills

  • Managing records
  • Time management
  • Team collaboration
  • Database management
  • Documentation research
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizing and prioritizing work
  • Reliability
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility

Timeline

Claims Assistant (Business Information Technician)

Nationwide
08.2016 - Current

Picasso's Plate Catering

Self Employed
06.2004 - 08.2013

Bachelor of Arts - Psychology

Virginia Commonwealth University
Jessica Platte