Jessica Plymale-Cogar

VICU Stepdown Clinical Nurse III

Clinical Agency Nurse (04/2023-November 2025)

Cabell Huntington Hospital (09/2024 - 11/2025): Stepdown

St. Mary’s Medical Center (06/2024 - 09/2024): Cardiac Stepdown/IMCU/Telemetry Float

St. Elizabeth Edgewood (04/2024 - 05/2024): Stepdown

Cleveland Clinic Hillcrest Hospital (01/2024 - 04/2024): Cardiac Telemetry, Med-Surg, Oncology, Orthopedics, Pulmonary

Ohio Health Riverside Methodist Hospital (10/2023 - 12/2023): Ortho Trauma

Covenant Health Fort Sanders Regional Medical Center (07/2023 - 09/2023): Bariatrics, Medical Telemetry, Orthopedics, Pulmonary

St. Mary’s Medical Center (04/2023 - 07/2023): Cardiac Telemetry

ED Overflow Clinical Nurse IV

Charleston Area Medical Center (08/2022-04/2023)

Clinical Decision Unit/Ambulatory Infusion Center Clinical Nurse IV, Charleston Area Medical Center (07/2016-08/2022)

4 West Cardiac Telemetry, Clinical Nurse III

Charleston Area Medical Center (07/2005-07/2016)

Duties:

• Administered complex medication regimens and intravenous therapies per treatment protocols.
• Educated patients and families on post-operative care for optimal recovery outcomes.
• Collaborated with interdisciplinary teams to develop and implement individualized care plans.
• Mentored new nurses, providing guidance on best practices in cardiac care and protocols.
• Improved patient outcomes by providing high-quality, evidence-based care in a fast-paced Cardiac intermediate care setting.
• Demonstrated competency in the administration of various cardiac medications such as antiarrhythmics, anticoagulants, and sedatives for optimal therapeutic effects.
• Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
• Anticipated potential complications in high-risk cardiac patients through vigilant assessment of vital signs trends and EKG changes, initiating prompt interventions.
• Participated in code blue situations as an integral member of the resuscitation team, applying advanced life-saving techniques under high-stress scenarios.
• Educated families on cardiac conditions, treatment options, and post-discharge care, facilitating informed decision-making processes.
• Administered medication, pain management, and analysis of patient responses to interventions to improve individual performance.
• Contributed to a positive work environment through open communication with peers, interdisciplinary team members, and leadership personnel.
• Assisted physicians during procedures such as central line insertions and chest tube placements, ensuring safe and efficient completion.
• Maintained accurate documentation of patient assessments, interventions, responses, and progress toward goals within electronic health records systems.
• Changed dressings, cleaned wounds, and monitored vital signs of up to 5 patients concurrently, with a focus on quality care.
• Managed patient cases for optimal recovery with timely interventions and assessments.
• Served as a preceptor for new nursing staff members, sharing clinical expertise and guiding them towards professional development.
• Developed strong rapport with patients from diverse backgrounds while exhibiting cultural competence in addressing their unique issues or needs effectively.
• Effectively managed patient caseloads by efficiently prioritizing care needs and delegating tasks to support staff as needed.
• Enhanced performance of junior nurses through training and evaluations.
• Improved nursing care by identifying and targeting procedural gaps.
• Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
• Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
• Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.

ED Overflow: Clinical Management Coordinator (August 2022-April 2023)

Clinical Decision Unit / Ambulatory Infusion Center: (May 2019-August 2022)

• Developed and implemented staff training programs to improve service delivery standards.
• Streamlined communication processes between departments, fostering collaboration and information sharing.
• Managed scheduling and resource allocation to optimize workflow and minimize delays.
• Led cross-functional teams in project planning, ensuring alignment with organizational goals.
• Analyzed performance metrics to identify areas for process improvement and implement changes.
• Mentored junior staff, promoting professional development and knowledge sharing within the team.
• Oversaw compliance with regulatory standards, enhancing safety protocols across operations.
• Drove continuous improvement initiatives across all facets of the organization to foster a culture of excellence in service delivery and performance standards.
• Increased overall efficiency with meticulous organization, scheduling, and resource allocation.
• Conducted thorough risk assessments before embarking on any new venture or investment ensuring proper due diligence was completed and potential obstacles were anticipated.
• Enhanced customer satisfaction levels by addressing concerns promptly and implementing tailored solutions.
• Successfully negotiated contracts with vendors for cost-effective services while maintaining strong professional partnerships.
• Streamlined operations by implementing effective management strategies and coordinating cross-functional teams.
• Formulated strategic plans that aligned with overall company objectives, translating into measurable goals for each department under my supervision.
• Developed high-performing teams through focused recruitment efforts and targeted staff development initiatives.
• Improved team productivity by promoting collaboration, training opportunities, and ongoing communication.
• Optimized workflows to drive increased efficiency across all departments by analyzing processes and recommending improvements.
• Achieved project milestones on time and within budget through diligent planning, monitoring progress, and managing resources effectively.
• Managed key stakeholder relationships to ensure positive outcomes for projects while maintaining open lines of communication between all parties involved in the decision-making process.
• Built lasting relationships with clients through exceptional service delivery combined with a deep understanding of their unique needs resulting in increased repeat business rates.
• Boosted employee morale with effective communication techniques, fostering a positive work environment that encouraged innovation and creativity.
• Developed the skills of my team members through ongoing training, mentorship, and coaching sessions, which resulted in increased capabilities and overall effectiveness.
• Managed multiple high-priority projects simultaneously with a keen eye for detail, ensuring deadlines were met without compromising quality standards.
• Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
• Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Completed bi-weekly payroll for 100+ employees.
• Kept high average of performance evaluations.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Interceded between employees during arguments and diffused tense situations.
• Coordinated departmental initiatives to enhance operational efficiency and patient care quality.

Clinical Decision Unit: (07/2016-04/2023)

4 West Cardiac Telemetry: (06/2009-07/2016)

• Supervised nursing staff, ensuring adherence to best practices and patient care standards.
• Coordinated patient admissions, discharges, and transfers efficiently across departments.
• Mentored junior nurses, fostering professional development and enhancing team performance.
• Managed complex patient care situations, facilitating interdisciplinary communication and collaboration.
• Evaluated patient outcomes, identifying improvement areas and implementing corrective actions promptly.
• Streamlined workflow processes, increasing operational efficiency within the nursing unit.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
• Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
• Collaborated with other healthcare professionals to provide quality patient care.
• Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
• Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
• Supervised and managed daily scheduling, tasking, and administration.
• Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
• Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
• Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
• Participated in quality improvement initiatives, contributing to the development of best practices within the department.
• Reduced medication errors by establishing stringent medication administration procedures.
• Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
• Fostered culture of continuous improvement, leading to adoption of innovative nursing practices.
• Optimized resource allocation, ensuring all patients received timely and adequate care without overburdening staff.
• Implemented stress-reduction techniques among staff, leading to improved job satisfaction and reduced absenteeism.
• Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
• Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
• Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Educated family members and caregivers on patient care instructions.