Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Pollack

Fairfield

Summary

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks under pressure in a rapidly changing environment. Hardworking, disciplined and reliable

Experienced with coordinating team operations and managing administrative tasks. Utilizes effective communication to ensure smooth project execution and team collaboration. Knowledge of organizational techniques and task prioritization to support dynamic work environments.

Overview

11
11
years of professional experience

Work History

Assistant Coordinator

Veeva Digital Events
01.2019 - Current
  • Upload documents into the company's database.
  • Manage multiple inboxes and high volumes of emails.
  • Handle high volume of inbound calls.
  • Review and process expense reports for healthcare providers.
  • Review attendee rosters for Pharmaceutical Events
  • Review itemized receipts
  • Run daily reports.
  • Create Standard Operation Procedure (SOP) Documents.
  • Train new hires on company polices, procedures and compliance guidelines.

Program Coordinator

Physicians World
01.2017 - 01.2019
  • Handle high volume of inbound calls.
  • Handle high volume of emails.
  • Provide payment for venues/ caterers.
  • Booked PDR with venues for pharmaceutical events.
  • Review and sign venue contracts for pharmaceutical events.
  • Generate credit cards for pharmaceutical events via AmEx
  • Provide credit card authorization forms to hotels and venues.

Frontline Coordinator

Physicians World
01.2015 - 01.2017
  • Assisted with the review of attendee rosters.
  • Handled high volume of inbound calls.
  • Handled high volume of emails.
  • Input data into survey spreadsheets.
  • Modify pharmaceutical programs and attendees list in the company's database.
  • Upload contracts, travel itineraries, expense reports and other documents into the company's database.

Education

High School Diploma -

North Bergen High School
06.2006

Skills

  • Process large quantities of data
  • Typing skills of 50 words per minute
  • Able to convert and combine files via Adobe
  • Proficient in Microsoft Office, Microsoft Word, Outlook, Adobe and Excel using VLookup
  • Time management skills
  • Ability to problem solve
  • Strong attention to detail
  • Strong organizational skills
  • Professional verbal and written communication skills
  • Ability to multitask in a fast paced environment
  • Remote communications via Zoom, Avaya and Google Meet
  • Remote work experience 4 years
  • Excellent phone demeanor
  • Concise time-management
  • Document preparation

Timeline

Assistant Coordinator

Veeva Digital Events
01.2019 - Current

Program Coordinator

Physicians World
01.2017 - 01.2019

Frontline Coordinator

Physicians World
01.2015 - 01.2017

High School Diploma -

North Bergen High School