Jessica Ponce
Elizabethport,NJ
Summary
Im seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills. I'm a hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Im also a hardworking full time student at UCC and hoping to make it to Rutgers University to achieve my goal and work in the Criminal Justice System.
Overview
2
2
years of professional experience
Work History
Amazon
Amazon
Edison, NJ
09.2021 - Current
- Worked as a leaning ambassador, trained new workers how to wrap pallets, label and weigh packages, how to properly use a scanner, and build pallets the proper way up to 7 feet tall.
- Trained new workers in the amazon robotic field, specifically AR induct.
- Trained how to take pallets out of in coming trucks with loads of packages weighing about 50 or more pounds.
- Monitored people to see if they were in need of assistance and provided exceptional services to make things easier for the employee.
- Walked around to see if the load going into the truck matched the computer system.
- Worked in inbound and outbound to unload the trucks.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Amazon
Amazon
Rahway, NJ
08.2020 - 03.2021
- Put packages on the power belt.
- See if the packages matched the area it was supposed to be at.
- Worked in inbound, Lifted packed out of the truck weighing 50 pound or more.
- Took packages to problem solve using pallet jacks.
Sales Associate
Ambercrombie & Fitch
Elizabeth, NJ
09.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked as a cashier.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
Education
Bachelor's - Criminal Justice
Union County College
Cranford, NJ04.2025
Skills
- Cash Register Operations
- Professional Relationships
- Special Assignments
- Relational Skills
- Customer Support
- Amazon FBA
- Suggestive Selling
- Item Scanning
- Labeling
- Leadership
- Communication
- Technology
ART
I find art to be something i enjoy doing. It helps me relax and consecrate at the same time. I do pencil and acrylic painting. i also enjoy outdoor activities and find new talents to teach myself.
Languages
English
Spanish
Timeline
Amazon
Amazon
09.2021 - Current
Amazon
Amazon
08.2020 - 03.2021
Sales Associate
Ambercrombie & Fitch
09.2019 - 03.2020
Bachelor's - Criminal Justice
Union County College