Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Ponthieux

Alexandria,LA

Summary

Proactive and efficient, adept at managing front desk operations with a flair for organization and time management honed at St.Romain Tire. Excelled in streamlining processes for improved efficiency, demonstrating exceptional telephone skills and office administration. Achieved a significant increase in client satisfaction through meticulous appointment scheduling and data entry.

Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

5
5
years of professional experience

Work History

Receptionist

St.Romain Tire
02.2017 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.

Education

Medical Assistant - MA

Herzing University
Dearborn, MI

High School Diploma -

Penn Foster High School
Scranton, PA
07-2020

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Greeting and seating clients
  • Office administration
  • File management
  • Mail handling
  • Multi-line telephone operation
  • Typing speed
  • Calendar management
  • Office management

Timeline

Receptionist

St.Romain Tire
02.2017 - 03.2022

Medical Assistant - MA

Herzing University

High School Diploma -

Penn Foster High School
Jessica Ponthieux