Jessica Poracky
Loveland
Summary
Resourceful professional with experience in early childhood education and the hospitality industry. Known for exceptional customer service and effective conflict resolution, enhancing both guest satisfaction and student development.
Overview
6
6
years of professional experience
Work History
Lead Teacher
Little Stars Preschool
Alexandria, KY
02.2025 - 04.2026
- Developed and implemented engaging lesson plans aligned with early childhood education standards.
- Fostered a nurturing classroom environment promoting social, emotional, and cognitive development.
- Collaborated with parents to support children's learning goals through regular communication and feedback.
- Monitored student progress and adjusted instructional strategies to enhance individual learning outcomes.
- General care for children such as changing and feeding.
- Established positive relationships with parents through regular communication regarding student progress.
Server
Chuy's Tex-Mex Restaurant
Huntsville, AL
03.2021 - 08.2022
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and attentive service.
- Collaborated with kitchen staff to accommodate special requests and dietary restrictions effectively.
- Trained new servers on menu offerings, service standards, and restaurant protocols for consistent performance.
Server
Cheddars Stratch Kitchen
Huntsville, AL
05.2020 - 03.2021
- Processed transactions accurately using point-of-sale system, maintaining financial integrity throughout shifts.
- Resolved customer complaints promptly, transforming negative experiences into positive outcomes through effective communication.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
Education
No Degree - Associate of Applied Science
Calhoun Community College
Tanner, ALHigh School Diploma -
Campbell County High School
Alexandria, KY06-2016
Skills
- Childcare needs
- Lesson planning
- Activity planning
- Conflict resolution
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
Accomplishments
- Supervised groups of up to 14 children from twelve months to 5 years of age.
- Employee of the Month
- Managed classroom of 10 children ages 2 to 3, maintaining a safe, nurturing environment.
Languages
English
Full Professional
Timeline
Lead Teacher
Little Stars Preschool
02.2025 - 04.2026
Server
Chuy's Tex-Mex Restaurant
03.2021 - 08.2022
Server
Cheddars Stratch Kitchen
05.2020 - 03.2021
No Degree - Associate of Applied Science
Calhoun Community College
High School Diploma -
Campbell County High School