Jessica Portalatin
New York,NY
Summary
Seeking a Business related position where my acquired experience and abilities will provide a challenging career opportunity, while making a contribution to the growth of an organization.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator/Family Support Specialist
The Mount Sinai Medical Center
New York, NY
08.2023 - Current
- Managed meeting logistics: Prepared agendas, took notes, scheduled, and coordinated meetings, ensuring smooth proceedings and effective communication.
- Facilitated group collaboration: Coordinated with supervisors to align efforts, combining resources to achieve organizational goals.
- Provided customer support: Addressed complaints, answered inquiries, and resolved issues promptly and professionally, enhancing customer satisfaction.
- Conducted administrative tasks: Managed payroll, billing, invoices, correspondence, office supplies, and filing systems, ensuring efficient operations and organization.
Business Associate
The Mount Sinai Hospital
Manhattan, NY
04.2021 - 08.2023
- Pediatric, Cardiac, Neonatal ICU / General Medicine.
- Manage systems regarding patient admissions, discharges, & transfers.
- Entered patient data into electronic systems, organized files and records both electronically & hard copy, addressed administrative needs.
- Collaborate with healthcare professionals to facilitate smooth operations, ensure proper patient care & flow.
Patient Transport
The Mount Sinai Hospital
Manhattan, NY
08.2019 - 04.2021
- Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
- Determined mode of transport based on patient's condition, comfort and safety factors.
- Secured IV connections, tubing and other medical devices for safe transport.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
Child Caregiver/Tutor
College Nannies and Sitters
Brooklyn, NY
01.2017 - 05.2020
- Supervised and cared for children ages 0 to 16 years. (Independent and group care)
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Guided children through engaging and productive activities to foster fun learning environment.
Consultant
Ace Consultants
Queens, NY
06.2016 - 01.2017
- Answer and forward phone calls to appropriate individuals and departments.
- Documented and responded to incoming correspondences to address questions.
- Sent out violations & permits.
- Organized client meetings to plan construction.
Education
MBA - in Healthcare Management
Monroe College
Bronx, NY12.2026
BBA - in Business Management
Monroe College
Bronx, NY12.2020
Associate of Science - in Criminal Justice
Monroe College
Bronx, NY12.2019
Skills
- Data Entry
- Office Management
- Computer Literacy
- Microsoft Office
Timeline
Administrative Coordinator/Family Support Specialist
The Mount Sinai Medical Center
08.2023 - Current
Business Associate
The Mount Sinai Hospital
04.2021 - 08.2023
Patient Transport
The Mount Sinai Hospital
08.2019 - 04.2021
Child Caregiver/Tutor
College Nannies and Sitters
01.2017 - 05.2020
Consultant
Ace Consultants
06.2016 - 01.2017
MBA - in Healthcare Management
Monroe College
BBA - in Business Management
Monroe College
Associate of Science - in Criminal Justice
Monroe College
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