PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

Jessica Porter

The Springs Living
The Dalles,OREGON
11
years of professional experience

Executed retail transactions efficiently, managing cash, check, and card payments for customers.

Work History

Caregiver

2 Years 10 Months
The Springs Living | 10.2023 - Current
  • Achieved client and family satisfaction by maintaining clear communication regarding care plans.
  • Enabled residents to accomplish tasks based on their individual strengths.
  • Fostered effective communication between residents, families, and caregivers to ensure cohesive care.
  • Conducted multiple rounds during shifts to monitor resident well-being.
  • Promoted good hygiene practices by assisting clients with bathing, dressing, and grooming.
  • Addressed and managed personal care needs for elderly individuals.
  • Enhanced clients' social and emotional health through dedicated companionship.
  • Delivered dignified care to seniors, addressing their specific needs with respect.
  • Maintained accurate documentation of care activities in compliance with company policies and regulations.
  • Tracked clients' health status, reporting any significant changes to families and healthcare professionals.
  • Supported elderly clients in daily living activities, promoting their independence.
  • Respectfully assisted with personal care tasks, prioritizing client dignity and privacy.
  • Complied with health and safety standards consistently.
  • Provided assistance with bathing, dressing, and toileting to support clients' comfort.
  • Efficiently managed daily schedules for multiple clients, ensuring timely attention to all their needs.

Retail Sales Associate

2 Years
Smoke4less | 08.2021 - 08.2023
  • Assisted customers in selecting products and addressing inquiries to improve shopping experiences.
  • Conducted regular stock checks and organized inventory to maintain accuracy.
  • Processed transactions using point-of-sale systems for efficient checkout procedures.
  • Gained product knowledge to provide informed recommendations to customers.
  • Implemented strategies to enhance product visibility and stimulate sales.
  • Addressed customer complaints to build positive relationships and encourage repeat business.
  • Kept store environment clean and organized to enhance overall shopping experiences.

Opening Cashier

10 Months
Canyon Market | 08.2020 - 06.2021
  • Managed cash register operations, ensuring accurate transactions and efficient customer service.
  • Trained new cashiers on point-of-sale systems and customer interaction best practices.
  • Processed cash, credit, and check transactions with precision and attention to detail.
  • Assisted in inventory management by tracking sales trends and restocking merchandise as needed.
  • Maintained cleanliness and organization of cashier area, promoting a welcoming environment for customers.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Contributed to positive store atmosphere by greeting customers warmly and offering assistance as needed.

Gas Station Cashier

8 Months
Hatts Fuel Stop | 09.2017 - 05.2018
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of fuel station premises to enhance customer experience.
  • Assisted customers with inquiries and resolved issues to ensure satisfaction.
  • Monitored inventory levels, restocked supplies, and placed orders as needed for seamless operations.
  • Trained new staff on cash handling procedures and customer service best practices.
  • Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.

Retail Sales Cashier

1 Year 6 Months
Washington Gorge Action Program | 01.2016 - 07.2017
  • Processed customer transactions efficiently using POS systems.
  • Managed cash register operations, ensuring accuracy and timely reporting.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new staff on operational procedures and customer engagement strategies.
  • Maintained inventory levels, collaborating with management for restocking needs.

Aide

4 Months
Washington Gorge Action Program | 01.2017 - 05.2017
  • Supported program delivery by assisting clients with access to resources and services.
  • Facilitated communication between clients and service providers to enhance support outcomes.
  • Developed and maintained positive relationships with community stakeholders to promote collaboration.
  • Streamlined intake processes, improving client onboarding efficiency and satisfaction.
  • Supported case management by maintaining accurate client records and documentation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.

Education

GED

Columbia Gorge Community College | Hood River, OR | 06-2012

Skills

Assisted customers with inquiries and support.
Supported loss prevention strategies to minimize theft.
Operated cash register efficiently.
Maintained accurate documentation of transactions.
Utilized PPE effectively during tasks.
Provided direct care to patients.
Handled cash responsibly and accurately.
Managed time effectively to meet service demands.

Timeline

Caregiver

The Springs Living
10.2023 - CurrentRead More

Retail Sales Associate

Smoke4less
08.2021 - 08.2023Read More

Opening Cashier

Canyon Market
08.2020 - 06.2021Read More

Gas Station Cashier

Hatts Fuel Stop
09.2017 - 05.2018Read More

Aide

Washington Gorge Action Program
01.2017 - 05.2017Read More

Retail Sales Cashier

Washington Gorge Action Program
01.2016 - 07.2017Read More

Columbia Gorge Community College

GED
Read More
Jessica Porter