Jessica Powell
15194 Liberty Church Street SE,OH
Summary
Accomplished Bar Manager at Juanita Greenberg's Nacho Royale, renowned for elevating customer service and fostering a loyal clientele through expert team leadership and staff training. Skilled in problem-solving and maintaining high standards in fast-paced environments. Demonstrated proficiency in enhancing operational efficiency and crafting unique seasonal menus, significantly boosting customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bar Manager
Juanita Greenberg's Nacho Royale
04.2011 - 11.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
Texas Roadhouse
07.2007 - 03.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Marketing
Trident Technical College
Charleston, SCSkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
Certification
TIPS certified
Timeline
Bar Manager
Juanita Greenberg's Nacho Royale
04.2011 - 11.2024
Server
Texas Roadhouse
07.2007 - 03.2012
Marketing
Trident Technical College
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