Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Powell

15194 Liberty Church Street SE,OH

Summary

Accomplished Bar Manager at Juanita Greenberg's Nacho Royale, renowned for elevating customer service and fostering a loyal clientele through expert team leadership and staff training. Skilled in problem-solving and maintaining high standards in fast-paced environments. Demonstrated proficiency in enhancing operational efficiency and crafting unique seasonal menus, significantly boosting customer satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Bar Manager

Juanita Greenberg's Nacho Royale
04.2011 - 11.2024
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Server

Texas Roadhouse
07.2007 - 03.2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Marketing

Trident Technical College
Charleston, SC

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training

Certification

TIPS certified

Timeline

Bar Manager

Juanita Greenberg's Nacho Royale
04.2011 - 11.2024

Server

Texas Roadhouse
07.2007 - 03.2012

Marketing

Trident Technical College

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Jessica Powell