Jessica Powers

• Operated cash register, processing transactions accurately and efficiently.
• Assisted customers with inquiries, providing friendly and knowledgeable service.
• Handled cash, credit, and debit transactions while maintaining accuracy in financial reporting.
• Processed returns and exchanges according to company policies ensuring customer satisfaction.
• Maintained cleanliness and organization of checkout area for optimal customer experience.
• Learned product offerings to effectively promote sales and assist customers in selection.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.

-Managed call offs

-Hired talent

-Kept the stores dashboard statistics all in the green

-Managed to receive store of the district

-Managed to receive a number 1 spot in the company for all the stores in our volume band annually

-Helped the Plymouth IN open, managed fixtures to be on policy with plannograms, built the stockroom from the ground up per policy and plannograms, trained all new talent to stock and upkeep several departments while scanning in several trucks worth of merchandise that filled the entire store from ground zero.

-Arranged fixtures and re-sent clothing flows to match seasonal updates

-Arranged front end presentations to drive sales on target items and brands

-Had a management presence and taught associates our security standards to prevent theft internally and externally

-Managed and escalated associate situations to HR

-Learned stock processes and kept stock efficient with the companies process

-Scanned in our trucks

-Handled customer escalations

-Made sure cashiers had enough bills and change in their registers

-Exchanged evenly from the change drawer to ensure the tills and change drawer stayed at their regular amounts

-Arranged the front end hanger trees so stock could use them efficiently to hang and nub the clothes in the correct sizes efficiently

-Trained all cashiers

-Arranged cashier breaks and coverage

-Ensured the cashiers were putting hangers,nubs,security tags, and go backs to their respective places in a timely manner

• Monitored inventory levels at the front end, facilitating timely restocking of merchandise.
• Collaborated with management to develop training materials for new hires in front-end roles.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.

• Operated cash register, processing transactions accurately and efficiently.
• Assisted customers with inquiries, providing friendly and knowledgeable service.
• Handled cash, credit, and debit transactions while maintaining accuracy in financial reporting.
• Processed returns and exchanges according to company policies ensuring customer satisfaction.
• Maintained cleanliness and organization of checkout area for optimal customer experience.
• Learned product offerings to effectively promote sales and assist customers in selection.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.