Jessica Prater
Pleasant Hill,MO
Summary
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Overview
9
9
years of professional experience
Work History
Project Manager
Livers Bronze
Kansas City, MO
01.2024 - Current
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Advised other departments on best practices related to managing large-scale projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Facilitated resolution of conflicts between team members when necessary.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Project Manager/Business Development Manager
Hive Service Group
El Reno, OK
01.2023 - 01.2024
- Conducted periodic inspections of job sites for quality and progress.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Prepared cost estimates for projects of varying sizes.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Modified project plans when needed to better align with organizational objectives.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Determined project staffing needs and led resource management.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Drafted project construction schedule and updated as job progressed.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Engineering Assistant
Black & McDonald
Springdale, AR
01.2021 - 01.2023
- Assisted Engineers in developing engineering plans and drawings.
- Reviewed engineering designs for accuracy and compliance with standards.
- Analyzed existing engineering documents to identify discrepancies or errors.
- Provided technical support to engineers on various projects.
- Performed calculations using mathematics, physics, and other scientific principles.
- Conducted research on materials used in engineering projects.
- Maintained records of all engineering activities performed by the team members.
- Developed solutions to problems encountered during the design process.
- Created reports summarizing data collected from engineering experiments.
- Collaborated with other departments to ensure successful completion of projects.
- Prepared presentations outlining progress made on current engineering projects.
- Evaluated new technologies and their potential applications in engineering processes.
- Coordinated with vendors to obtain materials needed for Engineering projects.
- Assisted senior engineers in troubleshooting complex issues related to design or construction.
Hygiene Coordinator
Beavers and Broomfield Family Dentistry
Fayetteville, AR
01.2021 - 01.2022
- Assessed and monitored compliance of hygiene standards in the workplace.
- Developed and implemented hygiene policies and procedures to ensure a safe working environment.
- Conducted regular inspections and audits of hygiene practices in the workplace.
- Provided training to staff on proper hygiene techniques and methods.
- Recorded all hygiene-related incidents, accidents, and infractions for review by management.
- Created reports regarding sanitation issues, safety hazards, or other related topics.
- Coordinated with vendors to arrange for cleaning supplies, equipment repairs, or pest control services as needed.
- Ensured that all areas met local health regulations and codes of practice.
- Organized regular meetings with staff to discuss any changes in health policies or procedures.
- Investigated potential sources of contamination such as improper storage temperatures or cross-contamination risks.
- Monitored employee adherence to food handling protocols established by relevant governing bodies.
- Maintained records of all safety checks performed throughout the facility.
- Responded quickly to complaints about poor hygiene conditions within the work area.
- Reported any findings from inspections to upper management for further action.
- Inspected facilities regularly for signs of pests or other potential hazards.
Welder Helper
Epic Energy
Fort Stockton, TX
11.2018 - 12.2020
- Read blueprints, skhes and job orders to determine the specific welding requirements.
- Set up welding machines according to specifications by adjusting current and voltage; selecting correct filler rods and fluxes; and setting gas flow rate.
- Assist in laying out, cutting, fabricating and fitting of metal components prior to welding.
- Perform manual or semi-automatic welding processes such as shielded metal arc, gas tungsten arc and gas metal arc.
- Grind, file, buff and smooth welds using grinders, drills, wire brushes and other tools.
- Clean work area after completing assignments.
- Inspect completed welds to ensure they meet standards or specifications.
- Maintain records of materials used during each shift.
- Test welded surfaces to evaluate strength of joints.
- Repair broken or cracked parts using appropriate welding techniques.
- Transport equipment between worksites when required.
Customer Service Representative
LEONE - Knipp Insurance Agency
Independence, MO
01.2018 - 11.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager
KIDDING AROUND CHILD DEVELOPMENT CENTER
Lee's Summit, MO
01.2015 - 01.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
Education
Pleasant Hill High School
Pleasant Hill12.2016
Skills
- Data Analysis
- Compliance Monitoring
- Root Cause Analysis
- Project Tracking
- Project Development
- Resource Allocation
- Productivity Improvement
- Procedure Development
- Document Management
- Cost Control
- Contract Management
- Financial Administration
- Risk Management
- Project Planning
- Workforce Training
- Systems Implementation
- Technical Support
- Strategic Planning
- Logistics Management
- Work Flow Planning
- Project Management
- Inventory Control
- Schedule Management
- Vendor Sourcing
- Account Development and Networking
- Project Feedback Data
- Concrete Estimation
- Work flow planning
- Project development
- Project tracking
- Workforce training
- Systems implementation
- Budget Preparation
- Staff training and motivation
- Construction management
- Scope Management
- Data review
References
References available upon request.
Timeline
Project Manager
Livers Bronze
01.2024 - Current
Project Manager/Business Development Manager
Hive Service Group
01.2023 - 01.2024
Engineering Assistant
Black & McDonald
01.2021 - 01.2023
Hygiene Coordinator
Beavers and Broomfield Family Dentistry
01.2021 - 01.2022
Welder Helper
Epic Energy
11.2018 - 12.2020
Customer Service Representative
LEONE - Knipp Insurance Agency
01.2018 - 11.2018
Manager
KIDDING AROUND CHILD DEVELOPMENT CENTER
01.2015 - 01.2018
Pleasant Hill High School
Similar Profiles
Christopher MaurozaChristopher Mauroza
Welder/Metal Fabricator at Livers BronzeWelder/Metal Fabricator at Livers Bronze
Robert TerzanoRobert Terzano
Carpenter's Helper at Bronze and BirchCarpenter's Helper at Bronze and Birch
Janelle MazzullaJanelle Mazzulla
Owner at Bronze Ur CheeksOwner at Bronze Ur Cheeks