Through my experience in customer service I have learned the qualities of dependability, punctuality, friendliness, effective communication and positive public relations.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Assistant
SP Plus
Salt Lake City, UT
01.2021 - 03.2022
Responded to all customer inquiries thoroughly and professionally.
Responded to customer requests efficiently and with knowledgeable assistance.
Removed safety hazards, soiled items and trash from customer areas.
Determined customer needs by asking relevant questions and listening actively to responses.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Maintained energy and enthusiasm in fast-paced environment.
OFFICE/SHOP ASSISTANT
Utility Industrial Compressors, Inc.
Salt Lake City, UT
11.2018 - 09.2021
Organize and file documents
Answered phone calls
Pick up parts and deliver to job site
Received in-coming shipments
Helped customers find merchandise and assisted with sizing and accessories.
Inventoried supplies regularly and reported needs to management.
Cashier
SP Plus
Salt Lake City, UT
02.2020 - 01.2021
Assist airport guests in parking office
Reconcile cash till daily
Resolve customer disputes
Report daily shift transactions
Operate cash register for cash, check and credit card transactions with excellent accuracy levels.