Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Pryor

Republic,UT

Summary

Through my experience in customer service I have learned the qualities of dependability, punctuality, friendliness, effective communication and positive public relations.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Office Assistant

SP Plus
Salt Lake City, UT
01.2021 - 03.2022
  • Responded to all customer inquiries thoroughly and professionally.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in fast-paced environment.

OFFICE/SHOP ASSISTANT

Utility Industrial Compressors, Inc.
Salt Lake City, UT
11.2018 - 09.2021
  • Organize and file documents
  • Answered phone calls
  • Pick up parts and deliver to job site
  • Received in-coming shipments
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Inventoried supplies regularly and reported needs to management.

Cashier

SP Plus
Salt Lake City, UT
02.2020 - 01.2021
  • Assist airport guests in parking office
  • Reconcile cash till daily
  • Resolve customer disputes
  • Report daily shift transactions
  • Operate cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

HIGH SCHOOL DIPLOMA -

Granger High School
West Valley City, UT
06.2001

Skills

  • Responding to Difficult Customers
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Data Entry and Maintenance
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Building Customer Trust and Loyalty
  • Strong Analytical and Problem Solving Skills

Timeline

Office Assistant

SP Plus
01.2021 - 03.2022

Cashier

SP Plus
02.2020 - 01.2021

OFFICE/SHOP ASSISTANT

Utility Industrial Compressors, Inc.
11.2018 - 09.2021

HIGH SCHOOL DIPLOMA -

Granger High School
Jessica Pryor