Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Computer Science Engineer

Jessica Puffenbarger

Endocrine & Diabetes Clinic
New Bern,NC
1
Language
11
years of professional experience

Enthusiastic individual with a blend of Computer Science knowledge and healthcare experience. Engages in collaborative projects and effectively manages multiple tasks while demonstrating strong problem-solving and organizational skills. Eager to apply technical and interpersonal abilities in a practical learning environment.

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Certified Medical Assistant

2 Years 9 Months
Endocrine & Diabetes Clinic | 01.2016 - 10.2018
  • Assisted in patient intake, ensuring accurate documentation of medical histories and vital signs.
  • Managed appointment scheduling, optimizing patient flow and reducing wait times.
  • Conducted laboratory tests and processed specimens, adhering to safety protocols and quality standards.
  • Provided education on diabetes management, hyperthyroid, and hypothyroid, reinforcing care plans developed by healthcare providers.
  • Assisted with thyroid biopsies and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.

Store Manager

3 Years 6 Months
Shoe Dept. | 04.2008 - 10.2011
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff on customer service excellence and product knowledge.
  • Analyzed sales trends to optimize inventory management and merchandising strategies.
  • Implemented promotional campaigns to increase foot traffic and drive sales performance.
  • Managed loss prevention initiatives, reducing shrink through effective employee training.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Boosted overall store sales by implementing innovative sales techniques and exceptional customer service standards.

Education

Bachelor of Science - Computer Science

Southern New Hampshire University | Manchester, NH | 11-2026
  • Dean's List (Fall, 2023)
  • Honor Roll (Spring 2023, Fall 2023)
  • Honor Roll (Spring 2024, Fall 2024)
  • Honor Roll (Spring 2025, Fall 2025)
  • Honor Roll (Spring 2026)
  • National Society of Leadership and Success Member
  • [3.578] GPA
  • President's List (Spring 2024)
  • President's List (Spring 2026)

Certified Medical Assistant - Healthcare

Concorde Career College | Memphis, TN | 10-2015
  • summa cum laude graduate

Skills

Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Dependable and responsible
Multitasking
Critical thinking
Computer skills
Organizational skills
Complex Problem-solving
Flexible and adaptable
Attention to detail
Time management

Accomplishments

  • Completed multiple computer science projects to display knowledge and problem solving skills.
  • Hired as an assistant manager and promoted to store manager in a short period of time.
  • In my role as Store Manager, I successfully grew the location into a million‑dollar store my first year.
  • Managed team of 10 staff members.

Languages

English
Native or Bilingual

Timeline

Certified Medical Assistant

Endocrine & Diabetes Clinic
01.2016 - 10.2018Read More

Store Manager

Shoe Dept.
04.2008 - 10.2011Read More

Southern New Hampshire University

Bachelor of Science from Computer Science
Read More

Concorde Career College

Certified Medical Assistant from Healthcare
Read More
Jessica PuffenbargerComputer Science Engineer