Jessica Quick
Chiloquin
Summary
Dynamic HR Specialist with expertise in employee onboarding and benefits administration. Proven ability to streamline HR processes and foster positive work environments, driving employee satisfaction and retention.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
KLA-MO-YA Casino Corp.
Chiloquin, OR
11.2018 - 12.2025
- Managed onboarding processes, ensuring compliance with regulatory standards.
- Streamlined HR processes through automation of administrative tasks and record-keeping systems.
- Collaborated with management to address employee relations issues effectively and confidentially.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Facilitated employee training programs to enhance skill development and retention.
- Conducted performance evaluations, providing constructive feedback to employees.
Manager
Petco Animal Supplies Stores Inc.
Palmdale, CA
06.2005 - 03.2018
- Oversaw daily operations, ensuring compliance with company standards and policies.
- Implemented process improvements that increased operational efficiency across multiple departments.
- Led recruitment efforts, successfully identifying and onboarding top talent for retail positions.
- Fostered relationships with vendors, negotiating favorable terms to enhance product offerings.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed inventory control systems, optimizing stock levels and reducing waste.
Education
High School Diploma -
Mountain High School
Crestline, CASkills
- HR policies and procedures
- Training and mentoring
- Training development
- Microsoft Office Suite
- Background checks
- Compensation and benefits
- Payroll administration
- Employee onboarding
- Benefits administration
- Confidential document control
Certification
Tribal Human Resources Professional (THRP)
Tribal Management Professional (TMP)
Timeline
Human Resources Specialist
KLA-MO-YA Casino Corp.
11.2018 - 12.2025
Manager
Petco Animal Supplies Stores Inc.
06.2005 - 03.2018
High School Diploma -
Mountain High School