Jessica Quintana
Littleton,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Director of Train Operations/ Airline Kitchen Manager
Air Culinaire Worldwide
Greenwood Village, CO
03.2021 - 07.2024
- Managing the culinary program to include product specifications, ingredient quality standards, food & labor cost parameters and controls
- Planning and assignment of schedules, culinary assignments and productivity measures, implement training and development policies and procedures and recommend improvements in methods, equipment, operating procedures and working conditions
- Responsible for the documentation of all compliance functions, HACCP performance plans and documentation
- Launching a successful catering partnership with Canadian Railways.
Chic-Fil-A & Carls Junior
Sheridan
CO
08.2020 - 03.2021
- Worked customer service on the front counter and drive-thru, Helped in the kitchen when needed.
Back Captain
Epicurean Catering
Greenwood Village, CO
07.2016 - 03.2020
- Off-site parties at private residences as well as large venues such as Mile High Stadium, Infinity Park, etc
- We are responsible for the final presentation and taste of all food served
- Prior to delivery the captains are responsible for checking out and loading out all the food from the main shop
- Other responsibilities include building pop kitchens, running a staff of 1-40 people given the specs of the party
- Knowledgeable in many epicurean areas such as Mangia Bevi Café (stations include: pizza, salads, sauté, and broiler), main shop production kitchen, stadium production kitchen, stadium pantries, and off site production.
Sous Chef
Café Aion
Boulder, CO
08.2015 - 04.2016
- Assist in the production of food presentations for Aion, a fine dining Mediterranean restaurant there by insuring that 100% guest satisfaction is achieved
- Have the ability to upkeep line station stocked and clean at all times
- In charge of the kitchen staff on chefs days off which include responsibilities such as, but not limited to, leading the kitchen staff to a successful brunch/lunch/dinner by expediting, and backing up any station as necessary while maintaining my own personal station and being a leader.
Assistant General Manager
Buffalo Wild Wings
Gillette, WY
04.2014 - 06.2015
- Assist the General Manager with overseeing the operation the entire new restaurant opening doing $160K weekly
- Heart of House, Responsible for all food/product matters in BOH area keeping a 26.5%food cost
- HOH staffing and staff development through coaching and empowering 50 team members
- Maintaining a safe environment for and improving bottom line profitability through appropriate revenue management
- All while fulfilling and maintaining the Buffalo Wild Wings vision and mission statements.
Chef/Kitchen Manager
QBs Sports Bar and Grill
Pojoaque, NM
07.2013 - 04.2014
- Direct and supervise a staff of a successful sports bar doing a million in annual sale
- Responsible for the cleanliness, safety, and sanitation of the kitchen
- Creator of successful menus, daily and weekly specials, and meeting the special dietary needs of all customers
- In charge of controlling the food cost to keep it at 32%, controlling labor cost at 15% and making sure that P&L’s numbers line up the inventories at the end of each month.
Chef/Kitchen Manager
Amavi/Junction Restaurant
Santa Fe, NM
10.2009 - 07.2013
- Direct and supervise a staff of a successful sports bar
- Responsible for the cleanliness, safety, and sanitation of the kitchen
- Creator of successful menus, control food cost, control labor cost and Responsible for supervising the preparation of all food items hot and cold
- Assist in the production of food presentations for Amavi, a fine dining Mediterranean restaurant there by insuring that 100% guest satisfaction is achieved
- Have the ability to upkeep line station stocked and clean at all times
- In charge of the kitchen staff on chefs days off which include responsibilities such as, but not limited to, leading the kitchen staff to a successful dinner by expediting, and backing up any station as necessary while being a leader.
Education
AAS Culinary Arts -
SFCC
01.2011
High School Diploma -
Los Alamos High School
01.2002
Skills
- Staff Management
- Staff Development
- Operations Management
- Budget Control
- Project Coordination
- Project Management
- Logistics Management
- Hiring and Retention
- Innovation management
- Team Management
- People Management
- Menu Development
- Culinary Creator
Timeline
Director of Train Operations/ Airline Kitchen Manager
Air Culinaire Worldwide
03.2021 - 07.2024
Chic-Fil-A & Carls Junior
Sheridan
08.2020 - 03.2021
Back Captain
Epicurean Catering
07.2016 - 03.2020
Sous Chef
Café Aion
08.2015 - 04.2016
Assistant General Manager
Buffalo Wild Wings
04.2014 - 06.2015
Chef/Kitchen Manager
QBs Sports Bar and Grill
07.2013 - 04.2014
Chef/Kitchen Manager
Amavi/Junction Restaurant
10.2009 - 07.2013
AAS Culinary Arts -
SFCC
High School Diploma -
Los Alamos High School
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