Efficient healthcare professional with proven customer service, multitasking, and time management abilities. Dedicated to supporting primary goals and values of my employers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CBO Clerk PAS Representative
Banner Staffing Services
Mesa, Arizona
07.2023 - Current
Verified and recorded patient demographics and insurance details for registration in computer system.
Communicated financial obligations to patients and collected fees at time of service.
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Processed patient responsibility estimate determined by insurance at pre-registration.
Registered patients proficiently with accuracy to fulfill provider, facility and lawful obligations.
Patient Care Coordinator /Surgical OB Technician
Cobre Valley Regional Medical Center
Globe, AZ
2003 - 06.2023
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interactions. Processed patient intake information and updated medical records prior to treatment including financial responsibility
Completed insurance verifications and claim forms for patient intake and processing.
Assisted with patient admissions, discharges and transfers.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Medical Practice Manager /Insurance Billing Specialist
Dal Molin Chiropractic Care
Globe, AZ
05.2014 - 08.2021
Utilized ICD-10-CM, CPT, and HCPCS coding systems to assign correct diagnosis and procedure codes according to medical records.
Posted remittance advices onto assigned accounts after processing.
Processed remittances accurately and in a timely manner for efficient accounting.
Maintained organized records of all processed remittance advices.
Worked closely with providers and healthcare professionals to ensure accurate documentation through collaborative efforts
Prepared and submitted clean claims electronically or by paper, adhering to specific payer requirements and guidelines.
Maximized reimbursement by monitoring and following up on outstanding claims, denials, and appeals
Managed staff scheduling, processed company payroll as well as processed all accounts payables. Coordinated daily office operations.
Account Follow Up Specialist
Globe CRNA Company, LLC
Globe, AZ
2012 - 2014
Communicated financial obligations to patients and collected fees at time of service.
Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Evaluated and investigated open / delinquent accounts to look for past-due balances and pursue collection strategies.
Education
Associates of health studies -
Carrington College California - Sacramento
Sacramento, CA
2015
Medical billing & coding -
Carrington College - Phoenix
Phoenix, AZ
2014
Certified nursing assistant -
Eastern Arizona College
Safford, AZ
2003
Skills
Proficient in medical billing and coding
Experience with insurance verification and claims processing
Knowledge of healthcare regulations and compliance
Accounts receivable collections and payer follow-up
Payment posting and batch reconciliation
Strong communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Certification
CNA OB Technician
Medical Billing & Coding
Notary Public
Phlebotomist
Timeline
CBO Clerk PAS Representative
Banner Staffing Services
07.2023 - Current
Medical Practice Manager /Insurance Billing Specialist
Dal Molin Chiropractic Care
05.2014 - 08.2021
Patient Care Coordinator /Surgical OB Technician
Cobre Valley Regional Medical Center
2003 - 06.2023
Account Follow Up Specialist
Globe CRNA Company, LLC
2012 - 2014
Associates of health studies -
Carrington College California - Sacramento
Medical billing & coding -
Carrington College - Phoenix
Certified nursing assistant -
Eastern Arizona College
CNA OB Technician
Medical Billing & Coding
Notary Public
Phlebotomist
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