jessica raleigh
Chatsworth,United States
Summary
Proven professional with extensive experience in shipping and receiving at Shaw Floors, adept at forklift operation and demonstrating exceptional attention to detail. Skilled in fostering teamwork and enhancing operational efficiency, I have significantly reduced shipping errors and improved workplace safety. My self-motivated approach and ability to train new staff have consistently driven positive outcomes.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Clerk
Shaw Floors
09.2023 - 11.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Twisting Operator
Shaw Floors
07.2022 - 09.2023
- Reduced material waste with careful monitoring of raw materials and machinery performance.
- Maximized machine uptime by proactively troubleshooting minor issues before they escalated into major problems.
- Performed routine cleaning of equipment, ensuring optimal performance during each shift while maintaining a clean work area.
- Assisted in training new operators, sharing expertise and best practices to ensure efficient onboarding.
Twisting Operator
Engineer Floors
02.2021 - 06.2023
- Reduced material waste with careful monitoring of raw materials and machinery performance.
- Completed daily production reports, providing accurate data for management review and decision-making purposes.
- Maximized machine uptime by proactively troubleshooting minor issues before they escalated into major problems.
- Performed routine cleaning of equipment, ensuring optimal performance during each shift while maintaining a clean work area.
- Streamlined workflow by efficiently loading bobbins onto creels before initiating the yarn twisting process.
- Assisted in training new operators, sharing expertise and best practices to ensure efficient onboarding.
Cashier
Pilot Travel Centers
09.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Kroger
07.2014 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Warper Creeler
Beaulieu
01.2016 - 03.2016
- Maximized machine performance, regularly monitoring creel status and making necessary adjustments as required.
- Lifted up to Number pounds daily to move items such as Type and Type.
- Inspected creelers and components to make sure yarn moved freely and accurately.
- Promoted a safe working environment, adhering strictly to established safety protocols while operating machinery.
Lead Sales Key Holder
Dollar General
01.2014 - 07.2014
- Cultivated lasting partnerships with local businesses to expand networking opportunities within the community.
- Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
- Increased sales revenue by implementing strategic selling techniques and fostering strong customer relationships.
- Developed comprehensive product knowledge among staff members through regular training sessions, leading to more confident sales presentations and improved customer satisfaction rates.
Education
High School Diploma -
Ashworth College
Norcross, GA06.2011
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Package handling
- Teamwork and cooperation
- Punctual and reliable
- Forklift operation
- Labeling accuracy
- Data entry
Timeline
Shipping and Receiving Clerk
Shaw Floors
09.2023 - 11.2024
Twisting Operator
Shaw Floors
07.2022 - 09.2023
Twisting Operator
Engineer Floors
02.2021 - 06.2023
Cashier
Pilot Travel Centers
09.2016 - 01.2017
Warper Creeler
Beaulieu
01.2016 - 03.2016
Cashier
Kroger
07.2014 - 10.2016
Lead Sales Key Holder
Dollar General
01.2014 - 07.2014
High School Diploma -
Ashworth College
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