Jessica Ramirez
Denver,CO
Summary
managing multiple property types including class A class B class C residential properties, single-family homes, apartment complexes, townhomes. Skilled in tenant relations, leasing, Experienced in managing day-to-day property operations while maintaining strong relationships with residents, property owners, vendors, and contractors.
Overview
6
6
years of professional experience
Work History
Property Management
Four Star Realty
Denver, Colorado
05.2025 - Current
- Coordinated tenant screenings and lease signings, facilitating compliance with regulations and enhancing tenant onboarding.
- Oversaw daily operations, addressing tenant inquiries and resolving issues promptly.
- Managed property maintenance schedules and vendor relationships, ensuring timely upkeep of residential units.
- Maintained accurate records of leases, payments, and property conditions in management software.
- Implemented marketing strategies to attract new tenants for vacant properties.
- Processed evictions in accordance with state laws and procedures.
- Drafted and monitored budgets for overall maintenance and operations.
- Executed month-end accruals and reclassified financial entries, ensuring accurate financial reporting and timely invoice approvals.
Property Manager
Aurora Housing authority
Aurora, CO
09.2023 - 05.2025
- Managed tenant relations and facilitated effective communication between residents and staff.
- Oversaw property maintenance requests and coordinated repairs with service contractors.
- Conducted regular property inspections to ensure compliance with safety standards.
- Maintained accurate records of tenant applications, lease renewals, and payment histories.
- Assisted in developing budgets for property operations and maintenance expenses.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Coordinated property showings and conducted tours for prospective tenants.
- Collected rent payments from tenants and processed them into accounting software.
- Inspected vacant units prior to move-in to ensure they are ready for occupancy.
Assistant Property Manager
AMC, LLC
Denver, CO
10.2020 - 09.2023
- Conducted apartment tours for potential tenants and answered questions about property.
- Responded to inquiries and resolved issues from residents and potential tenants, utilizing active listening and open-ended questioning skills.
- Maintained detailed records of correspondence with residents and tenants to support effective communication and service delivery.
- Processed security deposit refunds for tenants according to policy.
- Oversaw property maintenance requests and coordinated repairs with service contractors.
- Managed tenant relations and facilitated effective communication between residents and staff.
- Conducted regular property inspections to ensure compliance with safety standards.
- Prepared lease agreements and ensured adherence to housing regulations and policies.
- Assisted in developing budgets for property operations and maintenance expenses.
- Trained new staff on operational procedures and customer service best practices.
- Handled resident complaints and expedited maintenance requests.
Education
High School Diploma -
Brighton Heritage Academy
Brighton, CO08.2000
Skills
- Attention to detail
- Organization
- Conflict resolution
- Team management
- Budget management
- Customer service
- Verbal communication
- Training and mentoring
Timeline
Property Management
Four Star Realty
05.2025 - Current
Property Manager
Aurora Housing authority
09.2023 - 05.2025
Assistant Property Manager
AMC, LLC
10.2020 - 09.2023
High School Diploma -
Brighton Heritage Academy