Jessica Ramos
Vallejo
Summary
Compassionate caregiver with extensive experience at In Home Support Services, adept at providing emotional support and physical mobility assistance. Recognized for preparing nutritious meals tailored to dietary needs, enhancing clients' overall health. Proven ability to build strong relationships and manage high-stress situations, ensuring a safe and comfortable environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IHSS Care Provider
In Home Support Services
02.2022 - 08.2024
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
Sales Associate
Good Deals Appliances
01.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
5.11 Tactical
01.2017 - 09.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Littlerock High School
Palmdale06-2008
Skills
- Emotional support
- Grooming assistance
- Physical mobility support
- Compassionate caregiving
- Punctual
- Hard Worker
- Honest
- Team Player
Certification
Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
IHSS Care Provider
In Home Support Services
02.2022 - 08.2024
Sales Associate
Good Deals Appliances
01.2020 - 12.2021
Customer Service Representative
5.11 Tactical
01.2017 - 09.2019
High School Diploma -
Littlerock High School
Similar Profiles
Jessica RuvalcabaJessica Ruvalcaba
Caregiver at In Home Support ServicesCaregiver at In Home Support Services
Matilda RamosMatilda Ramos
Elderly Caregiver (contract) at In Home Support ServicesElderly Caregiver (contract) at In Home Support Services
Jessica HardisonJessica Hardison
IHSS Care Provider at In Home Support ServicesIHSS Care Provider at In Home Support Services