Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jessica Ramos

Princeton,TX

Summary

Results-driven Mechanical Engineering professional with over three years of experience at Toyota Motor North America, leading high-impact quality and safety initiatives for multiple vehicle models. Proven expertise in driving cross-functional collaboration, standardizing processes, and delivering data-driven solutions to complex challenges. Skilled in mentoring teams, spearheading kaizen activities, and presenting actionable insights to executive leadership. Seeking a leadership role to leverage strategic vision and technical acumen to drive organizational excellence.

Overview

7
7
years of professional experience

Work History

Product Engineer (Customer Quality Services – S/A Body)

Toyota Motor North America, Inc.
06.2022 - Current
  • Led safety and non-compliance recall campaigns for Camry, ES, Avalon, 4Runner, and Raize models, achieving 100% compliance with regulatory standards and minimizing customer impact.
  • Spearheaded standardization of document-sharing processes via Microsoft SharePoint, reducing review time by 30% and enhancing collaboration across SA&BC Body teams.
  • Developed and presented executive summaries to upper management, translating complex data sets into actionable visuals for strategic decision-making.
  • Conducted root cause analyses through vehicle evaluations, collaborating with Manufacturing and Design teams to implement countermeasures, reducing defect rates by 15% on average.
  • Drove annual hoshin initiatives, including Customer Impact Assessment (CIA Calculator) and Campaign Kaizen, improving North American campaign efficiency by 20%.
  • Represented Body team in Power BI Dashboard Clean-Up, streamlining data visualization for key stakeholders.

Quality Co-op (Quality Engineering/Quality Control)

Toyota Motor Manufacturing Kentucky
05.2021 - 08.2021
  • Supported quality control initiatives, analyzing production data to identify process inefficiencies, resulting in a 10% reduction in defect reporting time.
  • Collaborated with cross-functional teams to implement quality assurance protocols, enhancing production line consistency for Avalon and Camry.

Quality Co-op (Customer Quality Services – B/C Body)

Toyota Motor North America, Inc.
01.2020 - 06.2020
  • Led Early Detection/Early Resolution initiatives for 10-20 MY 4Runner Steering Wheel Peeling and 16-20 MY RX Door Panel Rattle, reducing warranty claims.
  • Created standardized work processes for co-ops and trainees, improving onboarding efficiency by 40%.
  • Developed parts lists for Sequoia Body Repaint and supported 2020 RAV4 HV POD activity at TMMK, ensuring timely project completion.

Quality Co-op (Field Quality Promotion)

Toyota Motor North America, Inc.
01.2019 - 05.2019
  • Standardized Consumer Reports Reliability Data process (JKK), reducing data processing time by 77.8% and improving reporting accuracy.
  • Collaborated with J.D. Power IQS-5 Pilot Data Analysis Team, creating visuals adopted by downstream users, enhancing stakeholder communication.
  • Coordinated CS Summit as Co-op Coordinator, managing logistics for 50+ participants and fostering leadership development.

Engineering and Project Development Intern

Onyx Engineering, Valero Bill Greehey Refinery
05.2018 - 08.2018
  • Supported pipeline project for crude oil transport, ensuring 100% compliance with ASME standards through field walk-downs and equipment verifications.
  • Implemented electronic documentation system for engineering drawings, improving access efficiency company-wide by 20%.

Education

Bachelor of Science - Mechanical Engineering

Texas A&M University - Kingsville
Kingsville, TX
05.2022

Skills

  • Technical Skills
  • MATLAB/Simulink, SolidWorks, AutoCAD
  • Microsoft Office (Excel, PowerPoint, SharePoint)
  • MTAB/Consilio, T3/Q360, SMS-BR/New SMS, JKK/TBP
  • Power BI, Panel 4 Training
  • Leadership & Professional Skills
  • Project Management & Process Standardization
  • Cross-Functional Team Leadership
  • Data Analysis & Visualization
  • Executive Communication & Stakeholder Engagement

Affiliations

  • Women Influencing and Impacting Toyota (WIIT), Member, June 2022 – Present
  • American Society of Mechanical Engineers (ASME), Member, 2018 – 2022

Timeline

Product Engineer (Customer Quality Services – S/A Body)

Toyota Motor North America, Inc.
06.2022 - Current

Quality Co-op (Quality Engineering/Quality Control)

Toyota Motor Manufacturing Kentucky
05.2021 - 08.2021

Quality Co-op (Customer Quality Services – B/C Body)

Toyota Motor North America, Inc.
01.2020 - 06.2020

Quality Co-op (Field Quality Promotion)

Toyota Motor North America, Inc.
01.2019 - 05.2019

Engineering and Project Development Intern

Onyx Engineering, Valero Bill Greehey Refinery
05.2018 - 08.2018

Bachelor of Science - Mechanical Engineering

Texas A&M University - Kingsville

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