Jessica Ramsey
Columbus,OH
Summary
Passionate and results-driven Project Manager with over a decade of experience at Craters & Freighters. A dedicated team leader known for inspiring and guiding cross-functional teams to achieve project success. Specializing in crating, shipping, and logistics coordination, I bring a commitment to excellence in every aspect of project management. Proven expertise in navigating international and domestic regulations, ensuring compliance with DOT, EPA, and hazmat standards. Demonstrates strong problem-solving skills, active listening, and critical thinking to optimize project outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Craters & Freighters
05.2012 - Current
- Managed and coordinated crating and shipping projects, ensuring timely and secure delivery of goods.
- Scheduled pickups and deliveries, optimizing logistics and enhancing overall operational efficiency.
- Produced shipping documents for both international and domestic freight shipments, ensuring compliance with regulations and smooth customs processes.
- Accurately completed DOT and EPA manifest paperwork in compliance with relevant laws.
- Acted as a department broker, navigating customs, laws, and incoterms for international and domestic shipping methods.
- Coordinated with internal and external partners to ensure the timely and accurate delivery of products.
- Ensured adherence to federal and state DOT, RCRA, and hazmat regulations during product deliveries.
- Managed customer accounts, including follow-ups and communication to ensure satisfaction.
- Handled the process of receiving customer payments and maintaining accurate financial records.
- Provided comprehensive customer service, fulfilling specialized requests such as white-glove delivery services and product-specific quotes.
- Demonstrated leadership skills, fostering a collaborative and efficient work environment.
- Utilized critical thinking to address complex logistical challenges and improve project outcomes.
- Engaged in active listening with customers and team members to understand needs and provide effective solutions.
- Implemented marketing strategies targeting local businesses to promote services and enhance the client base.
- Applied strong problem-solving skills to overcome challenges and optimize project workflows.
Education
Diploma -
Olentangy High School
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Columbus State Community College
01-2001
Skills
- PROJECT MANAGER
- COMPLEX REAL TIME PROBLEM SOLVING
- TEAM LEADER ACROSS DEPARTMENTS
- CRITICAL THINKING
- KNOWLEDGABLE IN TMS SYSTEMS
- MICROSOFT OFFICE SUITE
- MARKETING STRATEGIES
Certification
- Dangerous Goods Packaging and Shipping Certification
- Date of Certification: 2024-01-01
Timeline
Project Manager
Craters & Freighters
05.2012 - Current
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Columbus State Community College
Diploma -
Olentangy High School