Jessica Ranck

Able to perform basic Clerical and Office duties including:

• Effectively use:
• a computer and its applications,
• a multi-line telephone
• use and able to troubleshoot fax and copy machines
• Accurately completes tasks in timely manner.
• Performed medical records management, including filing, organizing and scanning documents.
• Schedules and coordinates appointments using RevCycle to monitor appointments, procedures, and maintains Physicians timely schedule.

Clinical duties including:

• Accurately document patient history, physical and vital information into the medical record, and notify Physician of any abnormalities
• Prioritize care through communication with patient via telephone, email or myHealth app.
• Performs complete intake process as specified by physician such as chief complaint, history, vital signs and medications.
• Administers screenings such as vision check, diabetes or urine screenings as needed, and notifying physician of any significant changes in condition.
• Follow Physicians instructions in an accurate and timely manner to effectively follow through with pharmacy refills, scheduling, obtaining pertinent information, reporting and tracking of labs, leaving phone messages, and faxing documents.
• Built strong relationships with patients through effective communication skills that foster trust in the commitment to quality care.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Conducted monthly inventory of supplies and expiration dates.

• Operated electronic health record systems to efficiently document patient information and manage care plans.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.