Jessica Randall
Vancouver,WA
Summary
Organized and efficient Executive Assistant with 5 years of experience supporting top-tier executive in Pharmaceutical and Biotechnology. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities. Seeking full-time Executive Assistant work preferably within the Health Sciences or Construction Industry.
Overview
24
24
years of professional experience
Work History
EXECUTIVE ASSISTANT
Epistat
Portland, OR
06.2018 - Current
- Handled logistics, catering, agendas and travel arrangements
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Filed paperwork and organized computer-based information
- Proofread and edit materials and board minutes
- Screened calls and emails and responded accordingly to support executive correspondence
- Develop and maintain automated alert systems for important deadlines
- Work with clients to effectively plan and coordinate logistics for special projects and events
- Organized and coordinated conferences and monthly meetings
- Answered high volume of phone calls and email inquiries
- Upheld strict timetables by maintaining accurate, balanced calendars
ACCOUNTING ASSISTANT
Salsbury & Co.
Vancouver, WA
2022.06 - Current
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Reported financial data and updated financial records in ledgers and journals.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
- Managed payroll data entry and processing for 8 companies to comply with predetermined company guidelines.
BOOKKEEPER
High Caliber Electric
Vancouver, WA
09.2019 - Current
- Established QuickBooks accounting system to reflect accurate financial records
- Track business revenue and expenditures and reconciled accounts to maintain high accuracy
- Calculate deductions and processed payroll for employees
- Complete payroll for employees and maintained detailed records of procedures
- Reconcile and correct issues with financial records
- Maintain and process invoices and deposits
- Organize and carry out proactive month-end, quarterly and year-end processes
PARAEDUCATOR
Vancouver School District
Vancouver, WA
08.2021 - 06.2022
- Assist teachers with classroom management and document coordination to maintain positive learning environment
- Work individually with students with special needs, helping each navigate education system
- Relieve classroom teacher during breaks and maintained order and structure in classroom
- Assist with maintaining engaging and respectful educational environment by promoting discipline and cooperation
- Document student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues
- Prepare instructional materials for group and one-on-one use to comply with established curriculum
- Monitor student classroom and outdoors activities to promote student safety
- Supervise students on field trips for safety and proper behavior in public settings
- Keep classrooms clean, neat and properly sanitized for student health and classroom efficiency
SUBSTITUTE CLERK
Vancouver School District
Vancouver, WA
03.2020 - 08.2021
- Greeted Visitors, Students and Staff in a kind and courteous manner
- Processed tardy students and provide hall pass
- Updated Skyward with student absences and tardiness
- Checked temperature of each arriving Student, Visitor and Staff; assist completing the daily symptom survey
- Complete other miscellaneous tasks given by Admin staff
- Utilize GroupWise, Skyward and Absence Management (Frontline) as needed for communication and complete necessary tasks
ACCOUNTING SPECIALIST
Salsbury & Co
Vancouver, WA
08.2020 - 03.2021
- Appropriately store and access client confidential information and files
- Complete daily bookkeeping tasks, reconciliations, data entry, invoicing and payment posting
- Generate and provide clients with monthly financial reports
- Submitted various State and Federal business and payroll taxes
- Managed payroll and benefits for employees.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Completed bi-weekly payroll for 5 separate companies
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
MEDICAL BILLING SPECIALIST
Salsbury & Co
Vancouver, WA
06.2018 - 08.2020
- Generated monthly billing financial reports for clinic owners and executives
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients
- Precisely evaluated and verified benefits and eligibility.
- Trained new employees on multiple medical billing programs and data entry software
- Maintained and updated collections tracking spreadsheet to help organize payment information
- Posted and adjusted payments from insurance companies
- Precisely completed appropriate claims paperwork, documentation and system entry
- Printed and reviewed monthly patient aging report and solicited overdue payments
- Located errors and promptly refiled rejected claims
- Identified and resolved patient billing and payment issues
- Evaluated patients' financial status and established appropriate payment plans
JUNIOR BUSINESS CONSULTANT
Salsbury & Co
Vancouver, WA
04.2016 - 06.2018
- Created employee handbooks and standard operating policies
- Manage social media accounts, websites, blogs, and email lists
- Attend networking meetings, events, and coffee dates to bring on new clients
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Generated reports detailing findings and recommendations
- Collected, arranged and input information into database system
- Evaluated staff performance and provided coaching to address inefficiencies
- Developed effective improvement plans in alignment with goals and specifications
- Educated staff on organizational mission and goals to help employees achieve success
- Demonstrated respect, friendliness and willingness to help wherever needed
- Resolved problems, improved operations and provided exceptional service
QUALITY CONTROL SPECIALIST
MedCure
Portland, OR
11.2012 - 04.2015
- Promoted adherence to quality standards by educating personnel on quality control
- Developed, wrote and updated company policies and procedures
- Created training modules for all employee positions
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Inspected finished goods to verify conformance with customer specifications and company quality standards
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions
- Suggested improvements to designs and documentation to improve product reliability
- Planned and implemented performance improvement and quality assurance programs
- Trained and coached existing and new employees on multiple investigative case types and internal control processes
- Created and collaborated in implementation and maintenance of customer complaint log
- Fixed identified issues to improve workflows
CLINICAL LABORATORY MANAGER
MedCure
Portland, OR
12.2009 - 11.2012
- Trained staff, scheduled work hours and assigned projects for 10 person work group
- Worked closely and directly with the customer to ensure the proper order was supplied
- Checked all orders and shipping logistics for accuracy and errors
- Trained and retrained new technicians; performed annual performance reviews
- Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance
- Kept laboratory in compliance with applicable guidelines and laws
- Supervised staff by implementing company policies, protocols, work rules and disciplinary action
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
ANATOMY/BIOSKILLS LAB TECHNICIAN
MedCure
Portland, OR
06.2008 - 12.2009
- Prepare anatomical specimens with the highest level of respect and appreciation
- Assist surgeons during bioskills labs; problem solve any issues
- Appropriately package shipments per company procedures
- Perform monthly inventory and correct any discrepancies in the system
- Calibrated and maintained instruments to keep equipment fully operational
- Prepared specimens for shipping and disposed of bodily fluids in proper containers
- Cleaned and sterilized tools and equipment to maximize purity of specimens
- Interpreted and documented results of tests into active databases and communicated results to internal customers
PHYSICAL THERAPY AIDE
Axis Physical Therapy
Eugene, OR
09.2002 - 06.2004
- Scheduled patients, received payments and established payment plans
- Updated and maintained charts to reflect on patient progress and treatments
- Filed chart notes and scanned into electronic charting system
- Assisted patients with their exercise routines and modality treatments
- Cleaned exam rooms and tracked supply inventory and ordering.
- Maintained supply inventory by placing orders when supplies ran low
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments
- Followed all HIPAA rules and regulations regarding patient confidentiality
Education
Bachelor of Science - Human Physiology
University of Oregon
2008
Associate of Applied Science - Exercise Science
Lane Community College
2004
Skills
- Gatekeeper
- Travel Coordination
- Proper Email / Phone Etiquette
- Highly Organized
- Confidential Information Management
- Skilled Computer / Software Use
- Conflict Resolution Techniques
- Trustworthy
- QuickBooks
- MS Office Suite
- Strong Interpersonal Skills
- Schedule Management
- Resourceful
- Bookkeeping
- Dependable
- Documentation and Control
Timeline
ACCOUNTING ASSISTANT
Salsbury & Co.
2022.06 - Current
PARAEDUCATOR
Vancouver School District
08.2021 - 06.2022
ACCOUNTING SPECIALIST
Salsbury & Co
08.2020 - 03.2021
SUBSTITUTE CLERK
Vancouver School District
03.2020 - 08.2021
BOOKKEEPER
High Caliber Electric
09.2019 - Current
EXECUTIVE ASSISTANT
Epistat
06.2018 - Current
MEDICAL BILLING SPECIALIST
Salsbury & Co
06.2018 - 08.2020
JUNIOR BUSINESS CONSULTANT
Salsbury & Co
04.2016 - 06.2018
QUALITY CONTROL SPECIALIST
MedCure
11.2012 - 04.2015
CLINICAL LABORATORY MANAGER
MedCure
12.2009 - 11.2012
ANATOMY/BIOSKILLS LAB TECHNICIAN
MedCure
06.2008 - 12.2009
PHYSICAL THERAPY AIDE
Axis Physical Therapy
09.2002 - 06.2004
Bachelor of Science - Human Physiology
University of Oregon
Associate of Applied Science - Exercise Science
Lane Community College