Jessica Randell
Clover ,SC
Summary
Well-rounded Office Manager possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
HB NEXT dba Controlled Sites
CLOVER , SC
10.2018 - 10.2023
- Used judgment and initiative in handling confidential matters and requests.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Maintained and updated database for invoicing and accounting reconciliation.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Onboarded new employees in time reporting and payroll systems.
- Processed and issued paychecks and earnings statements.
Front Desk Assistant
Rock Hill Eye Center
Rock Hill , SC
01.2018 - 10.2018
- Monitored reception area to provide consistently safe, hazard-free environment for patients.
- Answered phones and routed voicemails to respective employees.
- Scheduled patients appointments on a scheduling system
- Communicated schedule changes effectively throughout the organization when necessary.
- Coordinated with other departments in the office to ensure smooth flow of operations.
Unit Secretary
Encompass Health Rehabilitation Hospital
Rock Hill , SC
08.2007 - 01.2018
- Compiled physical and digital documents, charts and reports.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Routed laboratory or diagnostic results to appropriate staff.
- Prepared documents for signature by physicians or other authorized personnel.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Organized laboratory specimens for pick-up by courier service.
- Managed unit desk customer service, appointment management, billing and administration tasks to streamline workflow.
Education
High School Diploma -
Clover High School
Clover, SC05.2007
Some College (No Degree) - Nursing
York Tech College
Rock Hill Skills
- Office Management
- Customer Service
- Payroll
- Compliance Monitoring
- Account Reconciliation
- Proposal Writing
- Microsoft (Excel, Word, and Powerpoint)
- Quickbooks
- Intact
- Click Up
Certification
SC Notary Public
Timeline
Office Manager
HB NEXT dba Controlled Sites
10.2018 - 10.2023
Front Desk Assistant
Rock Hill Eye Center
01.2018 - 10.2018
Unit Secretary
Encompass Health Rehabilitation Hospital
08.2007 - 01.2018
High School Diploma -
Clover High School
Some College (No Degree) - Nursing
York Tech College
Similar Profiles
Jeremey DobbinsJeremey Dobbins
Charlotte Operations Manager at Controlled Sites, LLCCharlotte Operations Manager at Controlled Sites, LLC
Holly Hodge - CPA MBAHolly Hodge - CPA MBA
Controller/Director - HR at Controlled Wellness, LLC Dba Any Lab Test NowController/Director - HR at Controlled Wellness, LLC Dba Any Lab Test Now
Lisa BurtonLisa Burton
Bail Bond Agent, Fugitive Recovery Agent at Self Employed, DBA (HB, Weber, Lamb, Peak Bail BonBail Bond Agent, Fugitive Recovery Agent at Self Employed, DBA (HB, Weber, Lamb, Peak Bail Bon
Jack KasellJack Kasell
Maintenance Technician at Clemson University Campus RecreationMaintenance Technician at Clemson University Campus Recreation
Joseph Michael RobbinsJoseph Michael Robbins
Sandwich Artist at Houston InterprisesSandwich Artist at Houston Interprises