Jessica Raymond
Steger,IL
Summary
I’m a driven college student who takes pride in both leadership and real-world experience. As a student senator and President-Elect for the 2026–2027 class, I’ve learned how to advocate for others, communicate effectively, and step up when something needs to get done. Outside of school, my experience as a casino table games dealer, bartender/server, and in customer service has taught me how to stay calm under pressure, connect with all kinds of people, and handle responsibility with confidence. Working in pharmacy has also strengthened my attention to detail and sense of accountability. I’m someone who shows up, works hard, and takes pride in doing things the right way.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Advocate
Target
Tinley Park, IL
10.2025 - 01.2026
- Resolved customer inquiries efficiently through various communication channels.
- Assisted customers with product selection and returns to enhance satisfaction.
Pharmacy Technician
Walgreens
Portage, IN
11.2021 - 01.2023
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory, ensuring medication availability and proper storage conditions.
- Processed insurance claims, verifying coverage and resolving discrepancies.
- Educated patients on medication usage, side effects, and adherence strategies.
Casino Table Games Dealer
Ameristar Casino
East Chicago, IN
02.2023 - 12.2023
- Dealt various table games, ensuring adherence to gaming regulations and house rules.
- Managed cash transactions accurately, maintaining integrity of game operations.
- Provided exceptional customer service, enhancing player experience and engagement.
- Monitored gameplay for fairness, identifying and resolving discrepancies promptly.
Bartender/Server
Various Restaurants
01.2018 - 05.2025
- Crafted and served high-quality cocktails in fast-paced environments.
- Managed inventory and restocked supplies to ensure optimal service levels.
- Trained new staff on bar operations and customer service techniques.
Education
Associate of Arts - Pre-Clinical Laboratory Sciences/Criminal Justice
Prairie State College
Chicago Heights, IL05-2028
GED -
Governors State University
Park Forest, IL03-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Customer service
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Excellent communication
- Critical thinking
Accomplishments
Student Senator- January 2026-May 2026
Class President May 2026- May 2027
Certification
Pharmacy Technician License
Casino Games Dealer License
Serve-Safe Alcohol/Safety Certified
Awards
- John Phillip Sousa Award: Recipient of the John Philip Sousa Band Award for outstanding dedication, leadership, and commitment to the school music program; performed on flute and saxophone
Timeline
Customer Service Advocate
Target
10.2025 - 01.2026
Casino Table Games Dealer
Ameristar Casino
02.2023 - 12.2023
Pharmacy Technician
Walgreens
11.2021 - 01.2023
Bartender/Server
Various Restaurants
01.2018 - 05.2025
Associate of Arts - Pre-Clinical Laboratory Sciences/Criminal Justice
Prairie State College
GED -
Governors State University