Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Read

Hialeah,FL

Summary

Accomplished Real Estate Agent with a proven track record at Realty One Group Evolution, adept in negotiation and client-oriented services. Excelled in leveraging buyer contracts and comparative market analysis to exceed sales targets. Renowned for exceptional teamwork and a highly professional demeanor, consistently delivering tailored real estate solutions to meet diverse client needs.

Overview

15
15
years of professional experience

Work History

Real Estate Agent

Realty One Group Evolution
08.2023 - Current

I am passionate about the business world, especially connecting with people as the main human capital to meet their needs, presenting options and suggestions that meet their expectations by acquiring their longing home, so I offer them my best services as REALTOR.

CNA

Hope Nursing Home
02.2018 - 12.2020
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Documented patient information and care activities in electronic health record.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cashier and Customer Service

Armando & Sons Meat Market
08.2013 - 01.2017
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier and Salesperson / Customer Service

Hugo Boss
11.2009 - 08.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Upsold additional products and services to increase revenue.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Reduced processing errors by meticulously following transaction procedures.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Recorded accurate and efficient records in customer database.

Education

English - English-as-a-Second-Language Education

American Dominic
Santo Domingo, DR
06.2011

Bachelor Of Accountancy - Accounting

Liceo José Núñez De Cáceres
San José De Ocoa, DR
07.2007

Computer And Information Technologies - Computer And Information Sciences

InfOcoa
San José De Ocoa, RD
04.2005

Skills

  • Buyer contracts
  • Home inspections
  • Mortgage counseling
  • Notary Public
  • Lead Follow Up
  • Social Media Marketing
  • Lender relations
  • Comparative market analysis
  • Real Estate Law
  • Property tours and inspections
  • Real estate development
  • Rental management
  • Contract Negotiation
  • Property Assessments
  • Traditional marketing
  • Presenting
  • Market monitoring
  • Client Needs Assessment
  • Market research data entry
  • Leasing and sales
  • Sales Presentations
  • Accomplished in commission sales
  • Excellent teamwork
  • Property Information Filing
  • Contract Preparation
  • State Association of Realtors
  • Financing requirements
  • Negotiation
  • Sales closing
  • Administrative Support
  • Fluent in Language
  • Strong organizational skills
  • Property Marketing
  • House showings
  • Proficient in Microsoft Office
  • Client-oriented
  • Active State Name Real Estate License
  • MLS expert
  • Works well independently
  • Specialization property sales
  • Highly Professional
  • Property valuation
  • Specialization sales
  • Appraisal procedures

Timeline

Real Estate Agent

Realty One Group Evolution
08.2023 - Current

CNA

Hope Nursing Home
02.2018 - 12.2020

Cashier and Customer Service

Armando & Sons Meat Market
08.2013 - 01.2017

Cashier and Salesperson / Customer Service

Hugo Boss
11.2009 - 08.2012

English - English-as-a-Second-Language Education

American Dominic

Bachelor Of Accountancy - Accounting

Liceo José Núñez De Cáceres

Computer And Information Technologies - Computer And Information Sciences

InfOcoa
Jessica Read