JESSICA REEVES

Compassionate and detail-oriented Clinical Medical Assistant. Dedicated and responsive professional with proven skills in patient care and individualized support. Comfortable working with others at different skill levels to promote learning and boost educational success. Skilled in conducting vital sign assessments, preparing patients for examinations, performing administrative tasks, and supporting healthcare providers to ensure seamless operations. Adept at building trusting relationships with patients of diverse backgrounds, maintaining strict confidentiality, and adhering to medical regulations and protocols. Committed to delivering efficient and empathetic care to improve patient outcomes and contribute positively to clinical teams.

• Level 1 Teaching Credential
• CPR Certification
• First Aid Certification
• South Carolina Cosmetology License
• Certified Clinical Medical Assistant Certificate

~Courtney Sykes 

Chief Administrative Officer 

SouthEastern Health & Wellness Institute 

803-629-0658 | info@sehwinstitute.com

~Monica Havens

CCMA Instructor

monica@sehwinstitute.com

~Annette Davis

CCMA Instructor

annette@sehwinstitute.com

1. Patient Care Expertise

• Taking patient histories and documenting vital signs
• Assisting with medical exams and procedures
• Providing patient education on treatments, medications, and aftercare.
• Demonstrating empathy and effective communication to ensure patients feel at ease.

2. Clinical Knowledge

• Proficiency in basic medical procedures such as phlebotomy, EKG's and woundcare
• Administering injections and immunizations
• Sterilizing and maintaining medical equipment
• Understand medical terminology and anatomy to assist healthcare providers effectively

3. Administrative Skills

• Scheduling patient appointments and managing calenders
• Updating and maintaining patient records using an electronic health record (EHR Systems)
• Handling billing, insurance claims and coding for medical services
• Multitasking between front office and back office responsibilities

4. Attention to detail

• Insure accuracy in patient documentation and medical records
• Following strict instructions on infection control and patient safety
• Monitoring medication administration and dosages as closely as directed

5. Professional Communication

• Liaising effectively with doctors, nurses, and other healthcare staff
• Explaining medical information in a clear and compassionate way to patients
• Handling sensitive patient data with digression and confidentiality

6. Time Management and Adaptability

• Managing tight schedules in a fast paced clinical environment
• Prioritizing tasks while remaining flexible to handle emergencies or last minute changes

7. Technical Skills

• Operating specialized medical equipments such as EKG machines and autoclaves
• Using EHR and medical software tools effectively
• Familiarity with lab procedures and specimen collection protocols

8. Problem Solving Abilities

• Addressing patient concerns and resolving issues promptly
• Reacting quickly and effectively to unexpected situations during clinical procedures