Jessica Reichenbach
Middleburg,PA
Summary
Experienced caregiver skilled in client communication and customer service. Adept at managing medication schedules and providing emotional support, ensuring a dignified and empowering experience for clients. Seeking to leverage these skills for impactful caregiving.
Overview
6
6
years of professional experience
Work History
Caregiver
Donna Cousins
Middleburg, Pennsylvania
01.2022 - Current
- Assisted clients with daily living activities and personal hygiene tasks.
- Communicated effectively with clients to understand their needs and preferences.
- Supported medication management by reminding clients of schedules and dosages.
- Provided emotional support through companionship and active listening skills.
- Coordinated transportation for medical appointments and social activities for clients.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Horseback Riding Instructor
Amy Stoltzfus
Beaver Springs, Pennsylvania
01.2022 - Current
- Instructed riders on proper techniques and safety protocols during lessons.
- Maintained horse health through regular grooming, feeding, and exercise routines.
- Managed equipment inventory, ensuring availability of saddles, bridles, and supplies.
- Monitored rider progress, providing constructive feedback to enhance skills.
- Monitored rider safety, discussing helmets, whips, boots and saddles.
- Instructed students on proper horse care, grooming, tacking up, and saddling techniques.
- Assisted in teaching special events such as birthday parties or summer camps for children interested in learning about horses.
- Provided lessons to riders of all ages and skill levels.
- Managed the daily care of multiple horses in the barn including feeding, watering, turn out, in, cleaning stalls, paddocks and administering medications as needed.
- Trained horses to respond to verbal commands and body language.
- Built positive relationships with students, parents, colleagues and administrators.
Deli Clerk
IGA
Middleburg, Pennsylvania
07.2023 - 10.2025
- Prepared fresh deli products according to food safety standards.
- Maintained cleanliness and organization of the deli area.
- Operated slicing machines to prepare meats and cheeses efficiently.
- Collaborated with team members to fulfill daily customer orders.
- Monitored inventory levels and reported shortages to management.
- Provided exceptional customer service in a fast-paced environment.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Stocked shelves with deli items and ensured proper rotation.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Harvest Worker
Bright Farms
Selinsgrove, Pennsylvania
01.2021 - 01.2022
- Harvested crops efficiently using hand tools and equipment.
- Maintained cleanliness and organization in work areas.
- Collaborated with team members to ensure harvest quality.
- Cleaned tools, machines, and work areas between shifts.
- Maintained cleanliness of harvesting area throughout shift.
- Checked and sorted harvested produce for defects or damage.
Sales Associate
Tack Room Inc
Mifflinburg, Pennsylvania
03.2020 - 02.2021
- Assisted customers in selecting equestrian gear and apparel.
- Maintained organized displays and inventory for optimal product visibility.
- Processed sales transactions using point-of-sale systems efficiently.
- Provided product knowledge and recommendations to enhance customer experience.
- Handled customer inquiries and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Bachelor Of Science (BS) - Mathematics Education
Northland International University
Dunbar, WI05-2010
High School Diploma -
Midd West High School
Middleburg, PA06-2006
Skills
- Personal care
- Medication management
- Nutritional planning
- Emotional support
- Client communication
- Customer service
Timeline
Deli Clerk
IGA
07.2023 - 10.2025
Caregiver
Donna Cousins
01.2022 - Current
Horseback Riding Instructor
Amy Stoltzfus
01.2022 - Current
Harvest Worker
Bright Farms
01.2021 - 01.2022
Sales Associate
Tack Room Inc
03.2020 - 02.2021
Bachelor Of Science (BS) - Mathematics Education
Northland International University
High School Diploma -
Midd West High School