Jessica Reichert
6100 McCallum St. Philadelphia,PA
Summary
Conscientious Youth Counselor with program development and coordination experience. Strongly rooted in integrity and effective communication. Dedicated to fostering youth success and progress.
Overview
12
12
years of professional experience
Work History
Youth Development Counselor Supervisor
Juvenile Justice Services Center
10.2023 - Current
- Supervises lower level counselors responsible for orienting court committed delinquent youth to the facility, conducting home conferences; and providing treatment services, such as individual, group and family counseling, crisis intervention, constructive discipline, and instruction in rehabilitative treatment, work, recreation, social development, and educational activities.
- Supervises the coordination and implementation of integrated treatment and service programs for the rehabilitation of court committed delinquent youth in a state operated facility.
- Provides guidance and technical assistance on assessing delinquent youths' behavior patterns and social development needs for treatment planning, scheduling, implementing, monitoring and evaluating in accordance with the guidelines of the facility's Master Case Planning System.
- Administers disciplinary measures in complex situations and follows up on other disciplinary problems and incident investigations.
- Participates in program planning and policy determination for the total facility.
- Conducts treatment team and staff meetings and provides direction and instructive feedback through individual conferences as appropriate.
- Provides immediate and long range counseling in specialized or complex cases.
- Reviews incident and injury reports, records and documents on youths' daily activities, reports of misconduct, clinical and periodic or special evaluations of delinquent youth and recommends and coordinates appropriate changes to treatment programs.
- Coordinates activities with facility staff, local school district administrators, probation officers, court officials, families, community placement social service agencies and others concerning delinquent youth to review and discuss their progress in meeting treatment program goals for improved social and behavioral adjustment.
- Provides guidance and technical assistance to subordinate staff to develop release and aftercare plans for delinquent youth when appropriate.
- Supervises housekeeping duties by scheduling, controlling and approving work in order to provide a safe, healthy, and secure environment for the delinquent youth and facility staff.
- Reports and/or coordinates the correction or repair of safety hazards, facility structures, windows, doors, fire alarms/extinguishers to ensure a safe and secure environment.
- Employees in this job may participate in the performance of their subordinates' work consistent with operational or organizational requirements.
Program Coordinator
Zhang Sah Martial Arts Learning Center
12.2022 - 03.2023
- Assisted with planning and coordination of programs and their activities
- Monitored implementation of program policies and practices
- Worked to keep programs on schedule, within stated budgets and functioning smoothly
- Supported program growth and development as necessary
- Coordinated program communications
- Managed staff work assignments, workloads and work schedules
- Administered and oversaw fund raising operations for programs as well as community outreach
- Oversaw the program budget, including tracking billing, payments and other financial transactions
- Coordinated interactions/relationships between staff, clients, administrators and all other program stakeholders
- Scheduled and organize program-related meetings and events.
Case Manager
Asociación Puertorriqueños en Marcha (APM) CUA
10.2019 - 12.2022
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- Handle case assignments, draft service plans, review case progress and determine case closure
- Help clients achieve wellness and autonomy
- Facilitate multiple care aspects (case coordination, information sharing, etc)
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Develop effective working relations and cooperate with medical, legal and educational team throughout the entire case management process
- Arrange abeyances with social services, health and governmental agencies
- Record cases information, complete accurately all necessary forms and produce statistical reports
- Promote quality and cost-effective interventions and outcomes
- Assess and address motivational and psychosocial issues
- Adhere to professional standards as outlined by protocols, rules and regulations.
Youth Development Specialist
Administration for Children and Family Services
10.2018 - 10.2019
- Provided safe and secure supervision and care to at-risk youth who were placed in secure juvenile detention by court
- Served as role model, mentor, and guide
- Worked as part of a team to support positive and healthy youth development
- Managed conflict and youth behavior safely, including using de-escalation and restraint techniques as necessary
- Provided structure and engaged youth in pro-social activities and behaviors
- Supported youth in their efforts to develop new social, academic and vocational skills and interests
- Received valuable training on building healthy relationships with youth and crisis prevention and management.
Recreation Specialist/Life Skills Coach
Sheltering Arms for Children and Families Services
04.2016 - 10.2018
- Organized and executed daily, weekly, and monthly recreational activities for incarcerated youth while increasing enrollment by 20%
- Facilitated scheduled educational workshops for residents
- Researched and liaised with surrounding communities for potential partnerships and activities within local neighborhoods
- Developed and led educational and recreational proposals/strategies to ensure healthy and safe transition for youth upon and after discharge
- Attended and liaised weekly treatment team meetings to document residents' behaviors and development within program
- Attended specific parent/teachers school conferences and other education-related conferences.
Youth Specialist III
Sheltering Arms for Children and Families Services
07.2012 - 04.2016
- Conducted intake for upwards of 20 residents daily under Missouri Model
- Managed residents' behavior utilizing principles of Missouri Model, with end goal of teaching youth to make positive and lasting changes in their behaviors
- Transported residents to and from appointments (school, medical, family visitations, etc.)
- Maintained safe and secure environment by upholding rules and principles of facility
- Documented and logged all internal activities within facility
- Used coordination and planning skills to achieve results according to schedule
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Arts - Deviant Behavior And Social Control
John Jay College of Criminal Justice of The City University of New York
New York, NY12.2011
Skills
- Proficient in safety crisis management, verbal de-escalation, and mandated reporting
- Experience in gang relations and dispute resolution
- Experience in child/adolescent development and general behavioral management
- Equipped with suicide awareness and crisis intervention skills
- SCM, CPR, and First Aid Certified
- Proficient in Microsoft Office Suite, Google teams
- Scheduling, Planning, Trainings
Awards
- Recipient of the 2012 Arthur C. Logan Award Co Author of “Stand Up, Stand Out: Recommendations To Improve Youths Participation In New York City’s Permanency Planning Process”.
Timeline
Youth Development Counselor Supervisor
Juvenile Justice Services Center
10.2023 - Current
Program Coordinator
Zhang Sah Martial Arts Learning Center
12.2022 - 03.2023
Case Manager
Asociación Puertorriqueños en Marcha (APM) CUA
10.2019 - 12.2022
Youth Development Specialist
Administration for Children and Family Services
10.2018 - 10.2019
Recreation Specialist/Life Skills Coach
Sheltering Arms for Children and Families Services
04.2016 - 10.2018
Youth Specialist III
Sheltering Arms for Children and Families Services
07.2012 - 04.2016
Bachelor of Arts - Deviant Behavior And Social Control
John Jay College of Criminal Justice of The City University of New York
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