Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Reyes

Fort Lupton,CO

Summary

Experience in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Gym Receptionist

Surge Spin
08.2023 - Current
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Checked members into gym
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.

Receptionist Administrator

Clark & Associates Tax And Accounting
05.2022 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Stay-at-Home Mom

Self Employed Services
06.2014 - Current
  • Keeping accurate records of activities, interactions and conversations to hold accountability
  • Oversaw weekly grocery budget
  • Oversaw home schooling for three children (ages 5-9), adapting weekly to changing requirements and working one-on-one to identify needs and stay organized
  • Performs heavy cleaning duties, including cleaning floors, shampooing rugs, washing walls and glass, cleaning restrooms, dusting furniture, and removing trash. Completes routine maintenance activities, including notifying management of need for repairs.
  • Responded to crises and emergency situations to provide immediate assistance to persons in need.

Chandelier Cleaner & Installation

Carmel Lobato Lighting
05.2003 - Current
  • Installed and configured new chandelier installation
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.

Paraprofessional

Denver Public Schools
08.2005 - 07.2013
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Office Manager

Galleria Lighting & Design
01.2007 - 11.2007
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

High School Diploma -

Colorado State High School
Denver
12.2004

Skills

  • Company Guidelines
  • Client Satisfaction
  • Clerical Support
  • Welcoming Guests
  • Special Requests
  • Reception Desk Management

Timeline

Gym Receptionist

Surge Spin
08.2023 - Current

Receptionist Administrator

Clark & Associates Tax And Accounting
05.2022 - Current

Stay-at-Home Mom

Self Employed Services
06.2014 - Current

Office Manager

Galleria Lighting & Design
01.2007 - 11.2007

Paraprofessional

Denver Public Schools
08.2005 - 07.2013

Chandelier Cleaner & Installation

Carmel Lobato Lighting
05.2003 - Current

High School Diploma -

Colorado State High School

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Jessica Reyes