Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Jessica Reyes

Pittsburg,CA

Summary

Versatile and dynamic, honed skills in customer service and creative mixology at Clayton Valley Bowl and other venues. Excelled in building loyal clientele through exceptional service and teamwork. Proven reliability in managing inventory and financial transactions, showcasing a blend of technical expertise and interpersonal finesse.

Overview

28
28
years of professional experience

Work History

Bartender

Clayton Valley Bowl
11.2024 - Current
  • Implemented opening procedures for bar each day.
  • Monitored inventory and replaced depleted items promptly.
  • Maintained consistent availability of alcohol supplies through timely restocking.
  • Upheld organization of glass inventory by efficiently washing and storing items.
  • Cut various fruits and prepared garnishes.
  • Replaced empty kegs with full ones.
  • Maintained outstanding service standards.
  • Executed financial transactions with speed and precision.
  • Generated accurate daily financial summaries.
  • Ensure cleanliness and organization at the bar.
  • Expertise in mixing and serving high-quality beverages.
  • Provided seamless collaboration and support within team environments.

Bartender

Traffic
03.2022 - 08.2024
  • Set up and disassembled workspace before closing
  • Executed transactions efficiently utilizing POS software.
  • Executed efficient handling of both cash and card-based customer purchases.
  • Provided exceptional service to customers.
  • Possess expertise in beverage recipes and presentation.
  • Managed inventory procurement.
  • Monitored supply needs and consistently refilled items to support operational efficiency.
  • Ensured cleanliness and organization of glassware after use.
  • Balanced cash register while managing financial discrepancies
  • Organized and maintained supply of fresh garnishment items for efficient service.

Health Caregiver

Norma Wilson
02.2016 - 05.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Bartender/ Cocktail Waitress / Food Server

Peppermill
10.1996 - 12.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Certified Massage Therapist - Massage Therapy

Western Career College
Pleasant Hill, CA
08.2010

High School Diploma - Basic Education

Concord High School / Summit High School
Concord, CA
06.1994

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Clear and effective communication
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Hospitality service expertise
  • Inventory
  • Classic cocktails
  • Food running
  • Staff management
  • Health codes compliance
  • Changing beer kegs
  • Creative mixology
  • Ordering bar supplies
  • ABC standards

Timeline

Bartender

Clayton Valley Bowl
11.2024 - Current

Bartender

Traffic
03.2022 - 08.2024

Health Caregiver

Norma Wilson
02.2016 - 05.2022

Bartender/ Cocktail Waitress / Food Server

Peppermill
10.1996 - 12.2012

Certified Massage Therapist - Massage Therapy

Western Career College

High School Diploma - Basic Education

Concord High School / Summit High School
Jessica Reyes