Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA REYES

Houston

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

6
6
years of professional experience

Work History

Radiation Oncology Receptionist

Genesis Cancer Center
05.2023 - Current
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
  • Responsible for verifying patient's insurance coverage and update records accordingly.
  • Communicate with insurance companies to obtain benefit information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for patients.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Online Personal Shopper

Walmart
01.2021 - 05.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.

Event Coordinator

Fooda
06.2019 - 12.2021
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.

Education

High School Diploma -

North Shore Senior High School
Houston, TX
06-2013

Skills

  • Time management
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • Office administration
  • Mail handling
  • Multi-line telephone operation
  • Front desk operations
  • Positive and professional
  • Payment processing
  • Organization skills
  • Health insurance

Timeline

Radiation Oncology Receptionist

Genesis Cancer Center
05.2023 - Current

Online Personal Shopper

Walmart
01.2021 - 05.2023

Event Coordinator

Fooda
06.2019 - 12.2021

High School Diploma -

North Shore Senior High School