Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Radiation Oncology Receptionist
Genesis Cancer Center
05.2023 - Current
Confirmed appointments, communicated with patients, and updated patient records.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
Responsible for verifying patient's insurance coverage and update records accordingly.
Communicate with insurance companies to obtain benefit information.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for patients.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.
Patient Service Specialist at Genesis Cancer and Blood Institute partnered with American Oncology NetworkPatient Service Specialist at Genesis Cancer and Blood Institute partnered with American Oncology Network