Jessica Reyes
Clinton,MA
Summary
Detail-oriented leader known for optimizing operations and enhancing customer satisfaction. Experienced in inventory management and team training, committed to driving productivity and maintaining high service standards.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Counter Clerk
Loomis Armored
Boylston, Massachusetts
12.2024 - 11.2025
- Counted cash bags, verifying totals matched receipts to maintain financial integrity.
- Executed daily tasks with attention to detail, ensuring accuracy and efficiency.
- Monitored equipment functionality and reported maintenance issues to minimize downtime.
Manager
Market Basket
02455, MA
06.2013 - 11.2024
- Supervised daily operations to enhance store performance and customer satisfaction.
- Managed inventory levels, ensuring stock availability while minimizing waste.
- Implemented merchandising strategies to improve product visibility and increase sales.
- Monitored staff performance and provided feedback to resolve issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained staff on best practices for customer service and store procedures.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Collaborated with suppliers to manage orders and ensure timely deliveries.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma -
Assabet Valley Regional Vocational Technical High
Marlborough, MA05-2013
Skills
- Point of sale
- Cash handling
- Inventory management
- Stock replenishment
- Merchandising strategies
- Sales techniques
- Customer service
- Customer relationship management
- Complaint handling
- Retail service standards
- Equipment monitoring
- Staff scheduling
- Training and development
- Team leadership
- Team collaboration
- Organizational skills
- Accuracy and efficiency
- Problem solving
- Effective communication
- Attention to detail
- Health and safety compliance
- Compliance enforcement
- Team player
- Interpersonal skills
- Teamwork
- Relationship building
- Organizational skills
- Interpersonal skills
Languages
English
Professional
Spanish
Professional
Timeline
Counter Clerk
Loomis Armored
12.2024 - 11.2025
Manager
Market Basket
06.2013 - 11.2024
High School Diploma -
Assabet Valley Regional Vocational Technical High