Jessica Rhoads
Washington,IN
Summary
Extensive experience in working with and communicating with clients, professionals, courts, service providers, law enforcement and medical professionals. Helped with family’s case closure in being successful in obtaining new skills and tools that they can later utilize in their futures. Held positions of a mentor since 2017 and a peer lead since 2019 within Department of Child Services. Have attended Southwest Indiana Workplace Wellness Symposium. Been a part of completing multiple Federal reviews with in the Department.
Have several certifications/trainings such as Domestic Violence: Understanding the Basics, Centers for Disease Control and Prevention: Sudden Unexplained Infant Death Investigation (SUIDI), Emerging Trends in Child Sexual Abuse investigations MDT Child Abuse Investigation Techniques, Forensic Interviewing, Making Visits Matter and Mentoring. Child Fatality/Near Fatality Investigator.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Family Case Manager
Department Of Child Services
11.2013 - Current
- Work one on one with individuals to help them eliminate the reasons of involvement with the Department. This would be done through monthly meetings to assess where at on the Stages of Change each individual was at.
- Ensure child safety within their homes, community and schools.
- Complete court reports and services referrals
- Attend court hearings and maintain a professional relationship with attorneys.
- Have time management skills to make weekly home visits, court reports, any referrals needed and hold Child and Family Team meetings with families
- Had exceptional organizational skills in order to keep all children's and families case moving forward
- Initiating new skills and techniques within each family/individual
- Utilizing resources within community to allow families to gain supports, services and financial means
- Helping families apply for BDDS, SSI, Medicaid Waivers
- Be able put yourself in the clients shoes and situation and to help them improve there overall life by making impactful life changes
Service Coordinator
First Steps
10.2013 - 11.2013
- Professional communication with families when completing intake with families
- Completed home visits to obtain any diagnoses, doctors and medical information of the child/children wanting to work with service providers.
- Communicated with the families on what services they felt would improve their child development
- Typed up monthly service plans and had them completed in a timely manner.
Education
Bachelor of Science- Health Services: Concentrations in Health Promotion and Worksite Wellness and Public Health -
University of Southern Indiana
Evansville, IN05.2013
Skills
- Computer Proficient
- Proficient in Microsoft Teams and Zoom
- Communication skills
- People Skills
- Problem Solving abilities
- Critical Thinking abilities
- Flexibility
- Teamwork
- Creativity
- Attention to detail
Certification
- CHES eligible
- HIPPA certified
- OSHA trained
References
- Bonita Mattingly, Supervisor, Department of Child Services, 4 NE 21st St, Washington, IN, 47501, 812-890-5938, Bonita.mattingly@dcs.IN.gov, Mrs. Mattingly is my current supervisor and can attest to my organizational and time management skills, teamwork and positive attitude.
- Kristen Cooper, Foster Care Specialist Supervisor, Department of Child Services, 4 NE 21st St, Washington, IN, 47501, 812-582-4832, Kristin.Cooper@dcs.IN.gov, Mrs. Cooper can attest to my willingness to work until an answer is found, willingness to think outside the box to help others and my willingness to help when needed.
- Nicole Rodocker, Friend, 812-204-2700, nikkolepapenmeier@yahoo.com, Mrs. Rodocker can attest to my loyalty and kindness towards others. Mrs. Rodocker has known me since 2005. Mrs. Rodocker could also attest to putting others needs before my own.
Volunteer Experience
- Serve at Bethany Christian Church- 2019 to present
- House of Hope Diamonds and Grace - January 2013 - March 2013
- Campfire USA - January 2010 - May 2012
- P.A.A.W.S. - January 2010 - May 2012
Timeline
Family Case Manager
Department Of Child Services
11.2013 - Current
Service Coordinator
First Steps
10.2013 - 11.2013
Bachelor of Science- Health Services: Concentrations in Health Promotion and Worksite Wellness and Public Health -
University of Southern Indiana