Jessica Richards
Pataskala,Ohio
Summary
To obtain a permanent career with a company that offers a positive environment with the ability to grow, gain new skills, and knowledge for the advancement of the company.
A seasoned procurement analyst in the supply chain industry with a passion for taking on new challenges. While I work well within a team environment, but I can also take my own initiative. Implement cost saving proposals that have increased cost savings while also elevating the vendor experience. Confirmed reliability, honesty, and responsibility. Demonstration of great rapport with coworkers and vendors. Continue to be professional and composed during demanding situations. Maintain high standards by following company guidelines, also by executing new and innovative ideas on how we can improve as a unit.
Overview
12
12
years of professional experience
Work History
Buyer: Contracted at American Electric Power
Randstad Staffing
03.2022 - Current
- Company Overview: Contractor for American Electric Power- Remote
- Review project financials and proposals for work authorization.
- Secured and procured hard-to-find supplies efficiently.
- Expedited documentation processing through Docusign.
- Process requests for quote (RFQ)
- Discovered budget-saving initiatives.
- Generate timely purchase orders by utilizing Maximo.
- Managed adjustments to purchase order details efficiently.
- Train employees on how to process a purchase requisition, cut a purchase order and how to properly request a quote and process to a purchase order once the quote had been received
- Managed requests from individuals within and outside of AEP using ServiceNow.
- Currently at AEP: I started out on the material side of the house sourcing materials, providing cost savings, and ensure those materials would arrive in a timely manner
- I asked for additional responsibilities after 6 months
- That is when I was tasked with processing work authorizations
- I review contracts to ensure the proposals provided fell in line with the agreed upon terms
- After a year of solely running the Ohio territory for all work authorizations, then I took on the generation business units creating their work authorizations
- Currently, I run generation by myself as well as overseeing all lay down yards
- Process change orders (CCR’s) in a timely fashion
- Along with various other tasks daily, like processing purchase orders for materials still
- Contractor for American Electric Power- Remote
Customer Service Specialist
Ferrellgas
11.2012 - 03.2020
- Company Overview: Columbus, OH
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success
- Handled day-to-day customer contact via phones, faxes and emails
- Boosted sales revenue by skillfully promoting diverse Propane options
- Preserved revenue streams by utilizing strong communication and negotiation skills
- Processed purchase orders daily
- Maintained financial accounts by processing customer adjustments
- Educated customers about Propane options and processed purchases
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
- Columbus, OH
Education
Bachelor of Arts - Health Care Administration, Human Resources
Ashford University
San Diego, CA10.2020
Skills
- Ability to adapt
- Scheduling
- Sales
- Detail Oriented
- Excellent Telephone Etiquette
- Possess Efficient Typing Skills
- Time Management
- Process Work Authorizations
- Accounts Payable
- Maximo
- Ariba
- Docusign
- Develop and Maintain Vendor Relationships
- Workday
- Strategic Sourcing
- Accounting
- Process Purchase Requisitions
- Cut Purchase Orders
- Employee Training
- Strategic Planning
- Multiple Office Skills
- Budgeting
- Fast paced/multitasking
- Accounts receivable
- Process RFQ’s
- ServiceNow
- Negotiating
- Peoplesoft
- Sharepoint
- Analytical Skills
- Supply Chain Management
Timeline
Buyer: Contracted at American Electric Power
Randstad Staffing
03.2022 - Current
Customer Service Specialist
Ferrellgas
11.2012 - 03.2020
Bachelor of Arts - Health Care Administration, Human Resources
Ashford University
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