Jessica Riggins
Pendleton,SC
Summary
Detail-oriented and well-organized professional with a proven track record of meeting deadlines and managing multiple tasks efficiently. Recognized for strong communication skills and effective collaboration within team environments. Performance reviews consistently highlight professionalism, enthusiasm, and meticulous attention to detail, underscoring a commitment to excellence in every project. Eager to leverage these strengths to drive success in future endeavors.
Overview
19
19
years of professional experience
Work History
Prior Authorization Coordinator
Prisma Health
03.2023 - Current
- Medication and CGM analysis Prior Authorizations for a multi-provider office. Communicating with insurance and providers when needed, to obtain an approval on medications for patients. Patient scheduling for multiple providers, ensuring their schedules stay full, and rescheduling cancellations. Replying to in basket message throughout Epic to patients and providers. Verify insurance through dedicated insurance sites. Mailing sympathy cards to families of patients' that have passed away.
- Contact Melanie Vipperman, RN 864-399-5600
Medical Secretary
Greenville Internal Medicine
02.2017 - 03.2023
- Check in patients, taking vital signs and entering into e-chart, reviewing medications, preforming EKGs. Making sure insurance is up to date and verifying co- pays. Prior Authorizations for medications and radiology tests. Ordering office and lab supplies, answering a 5-line phone system. Make radiology appointments for patients. Checking patient out, making future follow up and lab appointments, collecting co-pays and making referrals. Checking e-fax system for faxes and dispersing into patient’s e-chart. E-MAR system used, Practice Fusion with Updox as the e-fax. Submitting encounters to insurance companies for payment of services rendered.
- Contact: Barry Blackston, MD or Jean Appleby, CMA - 864-420-3401
Medical Secretary
Regency Hospital
02.2007 - 01.2017
- Answering a 3-Line phone system, inputting orders written by the physicians. Making referrals to different specialties. Making charts for patients to go off the floor for radiology and surgery. Admitting and discharging patients, making sure the paper charting system is stocked with order and progress notes. Ordering supplies for the floor with materials manager. E- MAR used Epic and MedHost.
- Contact: Horace Walpole, MD - 864-609-3200
Education
Diploma -
Sullivan East High School
Bluff City, TN05.1999
Skills
- Epic systems training
- Strong organizational skills
- Independent task management
- Medical Terminology
- Engaging team player
- Strong understanding of computer systems
- ICD-10 classification knowledge
- Patient insurance verification
- customer service
- Medication Prior Authorization
- Efficient patient scheduling
- Team-oriented
LANGUAGES
English - Professional Working Proficiency
Medical Terminology - Professional Working Proficiency
Timeline
Prior Authorization Coordinator
Prisma Health
03.2023 - Current
Medical Secretary
Greenville Internal Medicine
02.2017 - 03.2023
Medical Secretary
Regency Hospital
02.2007 - 01.2017
Diploma -
Sullivan East High School