Jessica Rimer
Santa Rosa,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
14
14
years of professional experience
Work History
Mate (Manager)
Trader Joes
Lafayette, CA
08.2014 - Current
- Directly managing and writing the schedule for over ninety crew members and ten mates
- Supporting my crew members with in house human resource inquires daily and stay up to date with new and changing guidelines.
- Handling other daily administrative duties such as Payroll and submitting payroll weekly.
- Providing consistent and friendly interaction with new and returning customers.
- Keeping current on production and company climate and overseeing and mentoring crew members in the responsibilities for ordering product for our stores daily.
- Responded promptly to orders from senior officers in order to maintain efficient operations.
- Assisted in loading and unloading of product from deliveries to and from stores.
Crew Member
Trader Joes
Chicago, IL
05.2012 - 08.2014
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Operating large mechanical equipment to receive product while maintaining a clean and organized workplace
- Training newly hired employees in job responsibilities and Trader Joe's expectations and standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Training Crew
Panera Bread
Chicago, IL
06.2010 - 05.2012
- Training qualifying new crew members in all areas of the store.
- Managing daily operations of a high-volume store.
- Maintained accurate records of all activities performed throughout internship period.
- Preparing orders for catering services and donation pick-ups
- Completing monthly E-learning readings and tests to stay up to date on new products and store guidelines.
- Attended and participated in meetings and brainstorming sessions with team members.
- Supported various program activities, assisting with administrative tasks.
Education
Associates of Science - Management
Mesa Community College
01.2009
Skills
- Proficient in Microsoft Office Suite
- Outlook
- Publisher
- Taleo
- Self Motivation
- Crew Oversight
- Organizational Skills
- Professionalism
- Multitasking
- Problem-Solving Abilities
- Task Prioritization
References
available upon request
Timeline
Mate (Manager)
Trader Joes
08.2014 - Current
Crew Member
Trader Joes
05.2012 - 08.2014
Training Crew
Panera Bread
06.2010 - 05.2012
Associates of Science - Management
Mesa Community College