Jessica Roberts
Edgewood,MD
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. Efficient Medical Secretary known for productivity and ability to complete tasks swiftly. Specialize in patient scheduling, and maintaining electronic health records with precision. Excel in communication, organization, and time management, ensuring smooth operation of healthcare facilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant /Medical Secretary
Franklin Square Hospital
Baltimore, MD
01.2023 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Ordered and maintained supply inventory for medical office.
- Performed data entry into electronic medical records systems.
- Demonstrated excellent customer service skills while interacting with patients, families, visitors and other healthcare providers in a professional manner.
- Communicated with patients with compassion while keeping medical information private.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Provided assistance with discharge planning process by obtaining necessary documents from external sources when required.
GERIATRIC NURSING ASSISTANT
Citizens care center
Havre De Grace, MD
02.2013 - 08.2022
- Communicated with patients to ascertain feelings and needed for assistance and social and emotional support
- Provided information, such as directions, visiting hours and patient status information to visitors and callers
- Assisted nurses and physicians in operation of medical equipment and provision of patient care
- Turned and repositioned bedridden patients
- Prepared and served food trays
- Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables and stretchers.
CERTIFIED NURSING ASSISTANT
Shenells helping hands
Edgewood, MD
09.2013 - 01.2021
- Prepared residents for meals and assisted with feeding
- Delivered direct care to patients, assisting with bathing, feeding and grooming tasks
- Measured patient vital signs, recording body temperature, blood pressure and heart rate
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls
- Cleaned and sanitized medical equipment and rooms
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
Education
CERTIFIED NURSING ASSISTANT IN NURSING ASSISTANT -
Harford cpmmunity college
11.2010
HIGH SCHOOL DIPLOMA -
Edgewood high
06.2009
Skills
- Direct Patient Care
- Complex Problem-Solving
- HIPAA Compliance
- Database Administration
- Adaptable
- End of life care
- Inpatient Care
- Recording vital signs
- Basic Life Support
- Family support and assistance
- Patient check-in
- Phone reception
- Electronic health records
- Test result tracking
Certification
- Certified nursing asst
- Geriatric nursing asst
- Cpr and first aid certified
References
References available upon request
Timeline
Certified Nursing Assistant /Medical Secretary
Franklin Square Hospital
01.2023 - Current
CERTIFIED NURSING ASSISTANT
Shenells helping hands
09.2013 - 01.2021
GERIATRIC NURSING ASSISTANT
Citizens care center
02.2013 - 08.2022
CERTIFIED NURSING ASSISTANT IN NURSING ASSISTANT -
Harford cpmmunity college
HIGH SCHOOL DIPLOMA -
Edgewood high
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