Jessica Roberts

Responsibilities:

• Provided reliable morning care for children, ensuring they were prepared for school on time.
• Assisted with waking up routines, personal hygiene, dressing, and breakfast preparation.
• Packed lunches and school bags, ensuring all necessary items were ready for the day.
• Maintained a calm, structured environment to support smooth morning transitions.
• Communicated regularly with parents about daily routines, concerns, and child progress.

Achievements & Skills Gained:

• Developed strong time management skills to efficiently complete all tasks within tight morning schedules.
• Strengthened multitasking and organizational abilities through daily coordination of multiple responsibilities.
• Built trusting relationships with children and parents through consistency, communication, and care.
• Enhanced problem-solving skills by managing occasional last-minute changes or challenges with flexibility.
• Gained hands-on experience in child development, emotional support, and positive behavior reinforcement.

Responsibilities:

• Delivered exceptional customer service in a fast-paced, high-volume restaurant environment.
• Prepared and assembled food with accuracy and speed while following company recipes and quality standards.
• Maintained cleanliness and sanitation of the front line, kitchen, and dining area in compliance with health regulations.
• Operated POS systems efficiently, processed customer transactions, and handled cash and card payments with accuracy.
• Collaborated with team members and management to ensure smooth shift transitions and a positive work environment.
• Followed safety protocols and food handling procedures to ensure guest safety and product quality.

Achievements & Skills Gained:

• Consistently recognized for speed, accuracy, and attention to detail during peak hours.
• Strengthened communication and teamwork skills by coordinating with a diverse team under pressure.
• Developed time management and multitasking skills by balancing food prep, customer interaction, and cleanliness.
• Gained hands-on experience with customer service strategies that improved guest satisfaction.
• Earned positive customer feedback and contributed to high customer retention and satisfaction scores.