Jessica Robinson
Newton,Kansas
Work History
Material Handler
Agco Corporation
Hesston Ks
04 2021 - Current
- Delivered exceptional customer service by addressing inquiries related to stock availability or shipment status promptly.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Used hand-held scanners and physical logs to accurately track item movements.
Final Quality Inspector
GVL Polymers
Hesston Kansas
07 2016 - 04 2021
- Assisted in developing standardized procedures for consistent product evaluations across all inspectors.
- Mentored new Final Quality Inspectors, sharing industry knowledge and best practices to help them excel in their roles.
- Communicated effectively with fellow inspectors, supervisors, and management on matters related to product quality.
- Ensured compliance with industry regulations by conducting thorough inspections and documentation of results.
- Maintained up-to-date knowledge of industry best practices to ensure optimal inspection accuracy and effectiveness.
- Managed organized records of inspection findings, allowing easy access for future reference or analysis purposes.
- Consistently met tight deadlines without compromising on the quality of inspections performed.
- Inspected incoming and outgoing materials for accuracy and quality.
- Updated quality control records and reports.
Assembly Line Production Worker
Agco Corporation
Hesston Kansas
04 2013 - 07 2016
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Streamlined assembly processes by identifying bottlenecks and suggesting improvements to management.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Documented production data and output to enable tracking history and maintain accurate records.
Customer Service Cashier
Walmart
Newton Kansas
04 2009 - 04 2013
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Education
2005
Skills
- Committed to safety and cleanliness in workplace Dedicated to learning new skills and accepting tasks of increased responsibility
- Resourceful customer service able to handle diverse job requirements and meet company goals Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance Resolves problems tactfully, keeping employees and customers satisfied
- Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints Committed to ensuring each customer receives outstanding service by providing friendly and helpful support Areas of expertise include cash handling and problem solving
- Friendly Customer Service Cashier experienced working in diverse retail environments Successful operating cash registers and performing necessary calculations Genuine people-person successful mediating various disputes
Timeline
Material Handler - Agco Corporation
04 2021 - Current
Final Quality Inspector - GVL Polymers
07 2016 - 04 2021
Assembly Line Production Worker - Agco Corporation
04 2013 - 07 2016
Customer Service Cashier - Walmart
04 2009 - 04 2013
Newton High School - ,