Jessica Robinson

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Achieved results by working with staff to meet established targets.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Operated forklift in compliance with OSHA guidelines and organizational policies.

• Remain a clean and orderly work environment
• Processed and sent goods in a timely manner
• Cross-trained in multiple areas
• Able to work in fast environments.
• Identified issues of non-compliance and elevated reports to senior personnel.
• Educated and oriented employees to improve compliance with quality control protocols.
• Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
• Reviewed work instructions and production strategies to verify compliance with established standards.

• Trained three employees at a time and achieved significant improvements in their productivity
• Served orders to customers at windows, counters, and tables
• Ordered and took delivery of supplies
• Cleaned, stocked, and restocked workstations and display cases
• Washed, cut, and prepared foods designated for cooking
• Verified that prepared food met requirements for quality and quantity
• Maintained sanitation, health, and safety standards in work areas
• Issued receipts, refunds, credits, and change due to customers
• Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately
• Maintained clean and orderly checkout areas.