JESSICA ROBINSON
Norman,OK
Summary
Driven to excel, I leveraged goal-oriented strategies and exceptional relationship-building skills at Kansk Fire LLC, leading to top sales numbers and significant customer retention. My hands-on approach and adeptness in network development have consistently enhanced performance and client satisfaction, marking me as a standout in customer relations and service excellence.
Hardworking employee enthusiastic about learning all the ends and outs. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Inspections and Service Slaes
Kansk Fire LLC
09.2022 - Current
- Drove team revenue totals by bringing in top sales numbers.
- Resolved issues and played the middle man for multiple jobs.
- Followed-through on all proposals, and upcoming jobs.
- Investigated and resolved accounting, service and inspection concerns.
- Scheduled all new and incoming inspections.
- Tested fire hydrants as needed.
- Acquired new customers by doing cold calls, visits, and networking.
- Continued my work on service, remodels, and new construction.
- Maintained good communication and cordination on jobs with multiple people involved.
Fire Sprinkler Apprentice
Kanske Fire LLC
12.2021 - 09.2022
- Joined sprinkler piping using threaded, grooved and cemented joint methods.
- Assembled metal and non-metal pipe and pipe fittings for fire sprinkler foremen.
- Assisted in planning fire sprinkler installation and learned to avoid obstructions and activities of other construction workers.
- Selected type and size of fire sprinkler system materials according to job specifications.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Filled pipe systems with water and air to determine location of leaks.
- Operated lifts and harness systems.
Home Health Aide
Complete OK Health
03.2020 - 12.2020
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Developed individual care plans for clients based on specific needs.
- Administered medications in accordance with doctor's instructions.
Manager
46 Releaf
01.2019 - 08.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Marlow High School
Marlow, OK05.2016
Skills
- Goal-Oriented
- Performance Tracking
- Lead Generation
- Hands on
- Network development
- Customer Retention
- Relationship Building
- Customer Relations
- Customer Service
Affiliations
- BOMA
- IFMA
- NAWIC
- AACO
Timeline
Inspections and Service Slaes
Kansk Fire LLC
09.2022 - Current
Fire Sprinkler Apprentice
Kanske Fire LLC
12.2021 - 09.2022
Home Health Aide
Complete OK Health
03.2020 - 12.2020
Manager
46 Releaf
01.2019 - 08.2020
High School Diploma -
Marlow High School
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