Summary
Work History
Education
Skills
Timeline
Generic

Jessica Robledo

San Antonio

Summary

Dedicated Medical Assistant with experience at a Chiropractic Office, skilled in patient scheduling and clinical documentation. Proven ability to enhance patient experiences through effective communication and empathetic care. Committed to maintaining HIPAA compliance and improving health outcomes by educating patients on treatment plans and preventative measures.

Work History

Medical Assistant

Chiropractic Office
07.2024 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Education

The College of Health Care Professions
TX
08-2025

Sandra Day O'Connor High School
Helotes, TX
06-2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Data entry
  • Clinical documentation

Timeline

Medical Assistant

Chiropractic Office
07.2024 - 08.2024

The College of Health Care Professions

Sandra Day O'Connor High School