Jessica Robtoy
Richmond,VT
Summary
Dynamic professional with a proven track record in cash management and exceptional attention to detail. Excelled in enhancing customer satisfaction and loyalty, demonstrated through meticulous drawer balancing and personalized product recommendations. Skilled in leveraging point-of-sale systems and ID verification to ensure compliance and streamline operations.
Overview
19
19
years of professional experience
Work History
Cashier
Mobil
09.2021 - 03.2022
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assistant Manager
Champlain Farms
04.2019 - 01.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Janitor
SLR Cmmrcl Janitorial
05.2003 - 11.2017
- Maintained floor cleaning and waxing equipment.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Education
High School Diploma -
Mount Mansfield Union High School
Jericho, VT06-2005
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Attention to detail
- Cash management
- Point-of-sale system
- Money handling
- Liquor regulations and compliance
- Product recommendations
- ID verification
Timeline
Cashier
Mobil
09.2021 - 03.2022
Assistant Manager
Champlain Farms
04.2019 - 01.2020
Janitor
SLR Cmmrcl Janitorial
05.2003 - 11.2017
High School Diploma -
Mount Mansfield Union High School
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